Senior IT Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a geographically distributed IT team responsible for network management, security, application configuration and support, incident response, and installation and upgrade assistance.

• Execute daily IT project tasks and support activities with a proactive, hands-on approach.

• Recognize and drive innovative solutions to enhance efficiency, security, and timeliness.

• Lead IT due diligence and technical integration as the organization expands through acquisitions.

• Take ownership of the team’s mission and roadmap, establishing both daily and long-term priorities.

• Manage budgets and foster vendor relationships.

• Cultivate a productive team culture within the IT department and throughout the organization.

• Assess technology performance and risk profiles while developing IT roadmap plans for ongoing improvement and business success.

• Investigate issues, identify and execute solutions, and promote innovation to avert future occurrences.

• Make objective trade-off decisions among competing priorities.

• Represent the IT organization’s perspective on technical matters across the business as part of the Technology Leadership team.

⛳️ Requirements

• 3 to 10 years of progressive IT experience, including hands-on work in infrastructure, Site Reliability Engineering (SRE), or application management, rather than solely in management roles.

• Proven hands-on experience managing hybrid environments that include cloud (preferably Azure), legacy on-premise infrastructure, and customer-deployed software.

• Experience in leading cybersecurity management and response efforts, along with corporate governance activities.

• Proficient in network administration, security operations, and incident response.

• Experience in forecasting and managing IT budgets and software licensing.

• Strong data-driven decision-making skills, utilizing metrics to prioritize tasks and allocate resources effectively.

• Experience in conducting M&A due diligence, planning integrations, and leading the technical consolidation of acquired companies’ IT infrastructures.

• Excellent written and visual communication abilities, with a background in preparing executive-level presentations, metrics, and justifications or analyses for business investments.

• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience.

• Preferred: experience within a small or mid-sized private equity-backed software company.

• Preferred: familiarity with software environments in government or regulated industries.

🏝️ Benefits

• 40 hours/week.

• 24 days of annual leave.

• Company-provided laptop and home office equipment.

• Flexible working hours.

• Options for remote work.

• Company pension plan.

• Stock options available to employees.

• Employee discounts.

• Private health insurance coverage.

• Financial wellness program.

• Support for mental health.