Senior IT Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead a geographically distributed IT team responsible for network operations, security, application configuration and support, incident response, as well as installation and upgrade support for applications, data centers, and Azure hosting environments.

• Execute daily IT projects and support functions through a hands-on approach.

• Identify opportunities for innovation to enhance the efficiency, security, and timeliness of IT operations.

• Oversee IT due diligence and technical integration as the organization expands through acquisitions.

• Take ownership of the team's mission and roadmap, setting both daily and long-term priorities.

• Manage the IT budget and maintain vendor relationships effectively.

• Foster a productive team culture within the IT department and across the organization.

• Collaborate with team members to investigate issues, implement solutions, and eliminate recurring problems.

• Make clear and objective decisions regarding trade-offs between competing priorities.

• Represent the IT organization's viewpoint on technical matters throughout the business as part of the Technology Leadership staff.

⛳️ Requirements

• 3 to 10 years of progressive IT experience, including practical work in infrastructure, SRE, or application management—not solely in management roles.

• Proven hands-on experience managing hybrid environments that include cloud (preferably Azure), legacy on-premise infrastructure, and customer-deployed software.

• Expertise in cybersecurity management and response, alongside corporate governance activities.

• Working knowledge of network administration, security operations, and incident response protocols.

• Experience in forecasting and managing IT budgets and software licensing agreements.

• Strong data-driven decision-making capabilities, utilizing metrics to guide prioritization and resource allocation.

• Experience in carrying out M&A due diligence, integration planning, and forecasting, as well as leading the technical integration of acquired companies' IT infrastructures.

• Excellent written and visual communication skills, with experience in creating executive-level presentations, metrics, and justifications or analyses for business investments.

• Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.

• Experience within a small or mid-sized private equity-backed software company.

• Familiarity with software environments in government or regulated industries.

🏝️ Benefits

• Company laptop

• Home office equipment

• Flexible working hours

• Remote work options

• Company pension plan

• Company stock options

• Employee discounts

• Private health insurance

• Financial wellness program

• Mental health support