Senior Insurance Analyst, Commercial Real Estate

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Provide support to the Servicing and Asset Management department as the key resource for insurance oversight and compliance for a designated portfolio of commercial loans.

• Oversee insurance renewals and ensure the prompt receipt of evidence of coverage, premium invoices, and other necessary documentation.

• Evaluate, analyze, and interpret property and liability insurance policies to ensure adherence to loan agreements, lender stipulations, government regulations, and internal policies.

• Compile and review loan and collateral data, including replacement cost assessments, loss of income calculations, third-party evaluations, and local ordinances.

• Execute Blanket and Flood Analysis for intricate insurance policies.

• Communicate with lenders, borrowers, insurance agents, and insurance companies to address non-compliance issues and resolve discrepancies.

• Collect documentation and assess the feasibility of waivers and associated risks for lender waiver requests.

• Monitor escalation of non-compliance issues concerning potential force-placed insurance and collaborate with Insurance Management.

• Assess casualty losses and provide guidance to internal and external clients regarding insurance coverage and requirements for loss proceeds.

• Assist with insurance processes for new loan setups, significant events, loan transfers, flood zone monitoring, data gathering for audits, system enhancement testing, and special projects.

• Act as a subject matter expert for internal colleagues and resolve discrepancies related to insurance.

• Update loan servicing systems, shared drives, and lender applications promptly and thoroughly.

• Ensure adherence to Insurance Team policies and procedures while recommending improvements to processes.

• Serve as the primary contact for insurance-related matters for an assigned portfolio.

• Perform additional duties as assigned.

⛳️ Requirements

• At least 5 years of experience in Commercial Property insurance.

• Familiarity with various types of commercial property insurance policies and the ability to read and interpret them.

• Experience in a commercial insurance agency and/or servicing role.

• Background in insurance compliance, including knowledge of coverage discrepancies, industry standards, and government regulations.

• Capability to understand complex loan documents and third-party reports such as appraisals, surveys, and title documents.

• Ability to collaborate with colleagues and clients at all levels within an organization.

• Proficient in PC skills, including Microsoft Office applications such as Excel, Outlook, and Word.

• Excellent time management skills with the ability to multitask, follow through on commitments, meet deadlines, and deliver results.

• Ability to perform under pressure and meet tight deadlines, processing high volumes of work, including potential overtime as necessary.

• Strong customer service abilities.

• Professional and polished demeanor.

• Detail-oriented with strong analytical skills.

• Ability to evaluate stakeholders involved and determine the appropriate actions for resolving escalated issues.

• Capacity to assess the feasibility of insurance waivers, evaluate risks, substantiate recommendations, and make informed suggestions.

• Accountable and dependable.

• Strong written and verbal communication skills.

• Ability to work independently and effectively manage one's own workflow.

• Ability to work collaboratively within a team environment.

• Willingness to travel when necessary.

• Preferred: insurance certifications/designations such as CIC, ARM, AU, CLCS, CPCU, CISR.

• Preferred: background in commercial multifamily insurance compliance related to FNMA, FHLMC, and FHA/GNMA.

• Preferred: previous experience in commercial real estate loan servicing.

• A 4-year degree is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Accidental death and dismemberment coverage.

• Tax-preferred savings accounts.

• 401(k) plan.

• No less than 10 days of vacation during the first year of employment (prorated).

• 10 sick days during the first year of employment (prorated).

• Paid holidays.

• Defined benefit pension plan (position/division dependent).

• Restricted stock units (position/division dependent).

• Deferred compensation plan (position/division dependent).