Licensed ACA Health Insurance Agent, MI

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Educate consumers about health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families and clarify the different plan options accessible to them.

• Detail the aspects of plans including premiums, deductibles, copays, provider networks, prescription coverage, and other features.

• Assist consumers in navigating the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service.

• Keep accurate records of customer information, application details, and enrollment documentation.

• Follow up with both prospective and enrolled consumers.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience goals.

• Ensure compliance with CMS, Marketplace, carrier, licensing, and company regulations.

• Maintain necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in continuous training, coaching, performance development, and team meetings.

• Navigate various computer systems and applications while assisting customers.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Active Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Newly licensed insurance agents are encouraged to apply; prior experience in ACA sales is not a necessity.

• Previous experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capability to complete and maintain all required ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Ability to meet applicable carrier contracting and appointment criteria.

• Strong verbal communication, listening, and customer service abilities.

• Comfortable working in a performance-driven sales environment focused on goals.

• Coachable, reliable, professional, and motivated to grow within the insurance sector.

• Proficient in computer navigation with the ability to learn and operate within multiple systems.

• Capable of working independently while contributing to a remote team atmosphere.

• Access to a reliable high-speed internet connection and a professional remote workspace.

• Ability to uphold required licensing, certifications, and continuing education obligations.

• Willingness to work additional hours, evenings, or weekends as business needs demand, particularly during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and AD&D coverage.

• Plans that include Accident, Critical Illness, and Hospital Indemnity.

• Employee Assistance Program.

• 401(k) with a portion of Company Match.

• Bereavement Leave & Jury Duty Pay.

• Uncapped Commission opportunities.

• Continuous training, coaching, and support.