Senior Institutional Product Solutions Specialist

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Oversee operational readiness and continuous support for institutional products, ensuring that processes, controls, documentation, and internal collaboration are established.

• Collaborate with Product teams and cross-functional stakeholders to facilitate product launches, enhancements, and lifecycle management.

• Engage closely with Business Development teams to assist in institutional client presentations, product positioning, and solution discussions.

• Convert product capabilities into client-facing value propositions, pitch materials, FAQs, and enablement resources.

• Aid institutional sales conversations by clarifying workflows, product features, operational considerations, and implementation prerequisites.

• Coordinate efforts among Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure prompt execution and resolution of issues.

• Monitor product and operational performance, identify deficiencies, and promote process enhancements.

• Maintain internal documentation, operating procedures, training materials, and launch checklists.

• Collect feedback from clients and stakeholders to guide product and operational enhancements.

• Track metrics related to product adoption, client onboarding, operational efficiency, and service quality.

• Connect commercial and product teams to ensure that market feedback informs execution priorities.

• Direct product operations and commercial enablement for Binance's suite of institutional products.

• Assist with product readiness, client engagement, go-to-market execution, and ongoing operational excellence.

⛳️ Requirements

• A minimum of 8 years of experience in product operations, product enablement, institutional business support, solutions engineering, or similar roles within financial services, fintech, or digital assets.

• In-depth understanding of institutional clients and their requirements in trading, financing, yield, custody, settlement, or related product domains.

• Experience in supporting or participating in institutional client presentations, commercial discussions, or solution-oriented selling.

• Ability to articulate product value propositions effectively to both internal and external stakeholders.

• Strong cross-functional coordination capabilities with experience working alongside Product, BD/Sales, Operations, Compliance, Legal, and Risk teams.

• Demonstrated ability to manage product readiness, operational processes, documentation, and stakeholder alignment.

• Robust analytical and problem-solving abilities, with a keen attention to detail and execution discipline.

• Familiarity with digital assets, institutional workflows, and operational/control considerations is highly preferred.

• Bilingual proficiency in English and Mandarin is essential for coordination with overseas partners and stakeholders.

🏝️ Benefits

• Competitive salary and company benefits.

• Work-from-home arrangement (this may vary depending on the specific needs of the business team).

• Opportunities for career advancement and ongoing learning.

• Flat organizational structure.

• Autonomy in an innovative environment.

• Equal opportunity workplace.