Senior Innovation Engineer, Marketplace

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Assist in designing and constructing robust, reusable services for the Marketplace platform, including purchase orders, contract terms, invoicing systems, and workflow/status state machines.

• Develop prototypes and minimum viable products (MVPs) for new marketplace offerings and validate concepts directly with clients.

• Enhance quality, craftsmanship, user adoption, and usability of already launched products.

• Create and optimize agent harnesses and AI/LLM-integrated workflows utilizing document-extraction tools and models like Claude, Gemini, and OpenAI.

• Leverage internal evaluation tools to assess and enhance delivered solutions.

• Engage in customer discovery discussions and compile insights for product and engineering leaders.

• Collaborate with senior engineers on system design choices.

• Guide junior engineers as responsibilities expand.

• Recognize and resolve workflow inefficiencies within project parameters.

• Deliver impactful work across platform primitives, new product prototypes, or enhancements to live product adoption.

⛳️ Requirements

• Generally, 4–7 years of experience in software engineering.

• Strong fundamentals in backend and distributed systems.

• Experience in delivering a technical MVP or prototype from initial concept to a state ready for customer testing.

• Familiarity with building or integrating LLM providers such as Claude, Gemini, or OpenAI, or a strong interest and aptitude for developing this expertise.

• Comfort with working across the technology stack as necessary.

• Exposure to agent harnesses, RAG pipelines, or other AI/LLM-integrated workflows is advantageous.

• A background in data engineering, machine learning, or document processing is a significant plus.

• Experience in financial services, construction, real estate, payments, lending, insurance, or complex B2B environments is a notable differentiator, though not mandatory.

• Ability to collaborate closely with product teams in a non-handoff manner.

• Willingness to travel to the Nashville office at least twice a year if not located in the Nashville area.

🏝️ Benefits

• Equity provided in the form of stock options.

• Comprehensive medical, dental, and vision coverage aligned with current market standards.

• Unlimited paid time off (PTO) policy.

• Competitive benefits that include uncapped vacation [US ONLY].

• Learning Grant program to support continuous professional growth.

• 401k plan with matching contributions and expedited vesting [US ONLY].

• Company events, including Connect Week.

• Reasonable accommodations available for qualified individuals with disabilities.