Senior Implementation Project Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main liaison for clients and internal teams throughout the entire implementation process.

• Oversee projects from the initial planning phase to the final implementation stage.

• Facilitate coordination of activities between internal resources and external stakeholders.

• Create and sustain project plans, task lists, timelines, and status updates.

• Set up implementation parameters and input essential setup information into proprietary systems and databases.

• Manage numerous implementation activities across various internal teams.

• Keep implementation documentation, procedures, and project audit records up to date.

• Assist with issue resolution, stakeholder communication, and after-hours implementation activities as required.

⛳️ Requirements

• A minimum of 5 years of experience in project coordination, implementation, or project management supporting client delivery, installation, or solution rollout activities.

• At least 4 years of experience managing multiple concurrent projects, timelines, and stakeholder communications in a client-facing role.

• Proficiency in using Microsoft Word, Excel, and PowerPoint to produce project documentation, status reports, and implementation materials.

• Experience in documenting implementation procedures, tracking deliverables, and aiding in issue resolution across cross-functional teams.

• High school diploma, General Educational Development (GED), associate degree, or higher, or a comparable combination of education, relevant experience, and/or military service.

• Must currently hold valid and unrestricted U.S. work authorization.

• Candidates requiring sponsorship, either now or in the future, will not be considered.

• The position necessitates the use of a computer and audio equipment.

🏝️ Benefits

• Fuel Your Life program to enhance your physical, financial, social, and emotional well-being.

• Paid holidays and generous time-off policies.

• Complimentary mental health support through Employee Assistance Programs.

• Living Proof program to acknowledge your peers’ extra efforts with redeemable points for rewards.

• Eight Employee Resource Groups designed to promote a collaborative culture and broaden your network.

• Exceptional opportunities for professional growth through training, development, and internal mobility.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning including a 401k match and discounted shares through the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement programs.

• Paid parental and military leave.