Senior Implementation Project Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee implementation activities for both new and existing clients.

• Act as the main point of contact for clients and internal teams throughout the implementation process.

• Guide projects from the initial planning stage to final implementation.

• Coordinate efforts with internal resources and external stakeholders.

• Create and maintain project plans, task lists, timelines, and status updates.

• Configure implementation settings and input essential setup information into proprietary systems and databases.

• Manage multiple implementation activities across internal teams to ensure timely completion and operational readiness.

• Keep implementation documentation, procedures, and project audit records up to date.

• Assist with issue resolution, stakeholder communication, and after-hours implementation tasks as needed.

⛳️ Requirements

• A minimum of 5 years of experience in project coordination, implementation, or project management supporting client delivery, installation, or solution rollout efforts.

• At least 4 years of experience managing multiple concurrent projects, timelines, and stakeholder communications in a client-facing role.

• Proficiency in Microsoft Word, Excel, and PowerPoint for creating project documentation, status reports, and implementation materials.

• Experience in documenting implementation procedures, tracking deliverables, and facilitating issue resolution across cross-functional teams.

• High school diploma, General Educational Development (GED), associate degree, or higher, or an equivalent combination of education, related experience, and/or military experience.

• Must currently hold valid and unrestricted U.S. work authorization.

• Candidates seeking sponsorship now or in the future will not be considered.

• Preferred experience in supporting electronic funds transfer (EFT), ATM, or financial services implementations.

• Project Management Professional (PMP) certification or an equivalent project management certification is preferred.

• Experience with proprietary configuration tools, client setup workflows, or operational readiness processes is preferred.

• This position requires the use of a computer and audio equipment.

🏝️ Benefits

• Fuel Your Life program to promote your physical, financial, social, and emotional well-being.

• Paid holidays and generous time-off policies.

• Complimentary mental health support through Employee Assistance Programs.

• Living Proof program to acknowledge your peers’ extra efforts with points redeemable for rewards.

• Eight Employee Resource Groups to encourage a collaborative culture and broaden your network.

• Exceptional professional growth opportunities through training, development, and internal mobility.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning including a 401k match and discounted shares via the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental and military leave.