Senior Implementation Consultant

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee technical integration initiatives for Veradigm DORN in collaboration with laboratory, radiology, and EHR partners.

• Manage projects from inception to production certification.

• Handle new integrations and partner transitions.

• Facilitate technical design discussions, converting clinical and operational needs into effective DORN integrations utilizing API and HL7 standards.

• Create and sustain project timelines, milestones, and status updates.

• Conduct kickoff meetings, weekly status updates, and track risks/issues.

• Maintain and update laboratory and radiology compendiums, which include test/order codes, result formats, and mappings.

• Assist EHR partners in onboarding and testing new labs and radiology centers via DORN.

• Implement test plans, evaluate QA demonstrations, and aid in production certification.

• Collaborate with laboratory and radiology partners to address connectivity requirements, transaction fee structures, and readiness for go-live.

• Resolve integration challenges during implementation and initial production phases alongside engineering and support teams.

• Recognize and escalate project risks, scope alterations, and delays.

• Manage change orders in collaboration with account and product teams.

• Provide support led by implementation during the post-certification stabilization phase.

• Transition partners to ongoing support after achieving a steady state.

• Document decisions related to integration, configurations, and lessons learned.

⛳️ Requirements

• A minimum of 5 years of experience in healthcare IT implementation, integration, or technical project management.

• Preferably experience related to labs, radiology, or EHR systems.

• Practical experience with HL7 messaging for orders and results.

• Familiarity with API-based integrations.

• Understanding of laboratory or radiology order/results workflows, including test compendiums and result mapping.

• Capability to manage multiple simultaneous implementation projects with conflicting timelines and stakeholders.

• Excellent written and verbal communication skills.

• Experience leading discussions with external partners and both technical and non-technical audiences.

• Comfortable collaborating directly with EHR vendors, lab/radiology partners, and internal engineering, product, and support teams.

• Previous experience with Veradigm products or similar diagnostic connectivity platforms is preferred.

• Knowledge of reference lab operations or workflows in radiology/imaging centers is preferred.

• Experience managing migrations or transitions of EHR-to-lab or EHR-to-radiology integrations is preferred.

• PMP, CAPM, or equivalent project management certification is preferred.

• Must be legally authorized to work in the United States or Canada.

• Visa sponsorship is not available.

🏝️ Benefits

• Holidays

• Vacation

• Medical insurance

• Dental insurance

• Vision insurance

• Company-paid life insurance

• Retirement savings

• Professional development opportunities

• Tools and flexibility to present the best version of yourself at work