Senior HR Specialist, Employee Relations – APAC

This is a fully remote position, open to applicants in Hong Kong.

📋 Description

• Oversee and resolve intricate end-to-end employee exits autonomously across various international jurisdictions.

• Provide guidance to clients on procedures related to termination, resignation, transfer, employment contracts, and redundancy.

• Facilitate consultations regarding workforce reductions, administrative hearings, separation and settlement negotiations, and termination outcome meetings.

• Negotiate and influence favorable outcomes in complex terminations involving stakeholders with differing interests.

• Collaborate with payroll, legal advisors, governmental entities, trade unions, Customer Success, Benefits, Time and Attendance, and other internal stakeholders.

• Draft, customize, and manage termination and supplementary documentation.

• Maintain employee records in accordance with privacy and confidentiality laws.

• Execute offboarding tasks using Remote’s internal HRIS platform.

• Offer first-level Employee Relations support and guidance on intricate workplace issues.

• Conduct initial evaluations of workplace concerns and identify relevant regulations and potential courses of action.

• Advise clients on progressive discipline, documentation standards, and challenging workplace situations.

• Monitor and track employee relations cases, ensuring timely follow-up actions.

• Act as a subject-matter expert and primary point of informal escalation for offboarding and employee relations issues.

• Mentor and support junior team members.

• Identify and implement process improvements, automation, product development, and enhancements to customer and employee experiences.

• Establish methods, procedures, and standards for new assignments while adapting complex techniques to achieve desired outcomes.

⛳️ Requirements

• Background as an HR Advisor or HR Business Partner, with generalist HR competencies and experience throughout the employee lifecycle.

• Demonstrated experience independently managing voluntary and involuntary exits (terminations) with compassion, sensitivity, and adherence to legal standards.

• Expertise in providing thorough HR advice and guidance on employment laws and regulations across multiple jurisdictions.

• Knowledge of employee relations principles, progressive discipline strategies, and foundational workplace investigation techniques.

• Capability to interpret and apply industrial instruments while analyzing complex HR challenges.

• Skill in independently researching issues, translating findings into usable team resources, and offering practical solutions.

• Excellent communication, influencing, conflict management, and negotiation abilities.

• Proficiency in independently steering challenging conversations toward positive resolutions while upholding professionalism and strict confidentiality.

• Business-level (advanced) proficiency in both written and spoken English; additional languages are advantageous.

• Talent for process innovation, optimization, automation, and implementing best practices.

• High efficiency in operations, meticulous record-keeping, and awareness of data integrity.

• Tech-savvy; capable of collaborating asynchronously using various tools and adapting to evolving systems.

• Ability to work both autonomously and collaboratively in a dynamic, international, fast-paced, asynchronous, remote environment.

• Openness to working flexible hours as required.

• Proactive and self-driven, demonstrating ownership and accountability.

• Strong skills in automation and AI capabilities, along with fluency in AI technologies.

• Higher education qualifications in HR, labor relations, or employment law are considered a plus.

🏝️ Benefits

• Work from anywhere

• Flexible paid time off

• Flexible working hours (we operate asynchronously)

• 16 weeks of paid parental leave

• Budget for co-working spaces, learning, and wellness (including gym memberships)

• Mental health support services

• Stock options

• Home office budget & IT equipment

• Life-work balance and scheduling flexibility

• Employee resource groups (Women, Disability, Queer, Minorities in Tech)

• Accommodation support during interviews and beyond