Senior HR Operations Specialist – German Speaking

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Address service ticket inquiries

• Supervise People Operations, Payroll, and Benefits functions

• Offer assistance to employees and HR People Partners both on-site and remotely

• Handle escalations

• Adhere to local and global company policies and guidelines

• Develop and sustain support materials for HR tools and processes

• Facilitate employee self-service and enhance customer satisfaction

• Maintain relationships with vendors and third-party providers

• Implement functional policies and strategies within HR operations

• Produce and analyze business-related reports to support business decisions

• Resolve issues following established procedures and consult with senior team members on matters outside defined parameters

• Identify and implement opportunities for process improvements

⛳️ Requirements

• Advanced experience in Human Resources & HR Operations Service Delivery

• Knowledge equivalent to a Bachelor's degree from an accredited university or college

• Extensive experience in HR operations, including reporting, onboarding, and payroll coordination

• Familiarity with regulations and practices specific to Germany

• Strong analytical, organizational, and problem-solving abilities

• Excellent communication and interpersonal skills

• Proficient in Workday, SAP, and Microsoft Office

• Strong verbal and written skills in both German and English

• Experience in process improvement/LEAN (preferred)

• Project management experience (preferred)

• Strong Excel capabilities (preferred)

🏝️ Benefits

• Relocation Assistance Provided: No