Senior HR Associate, Shared Services – 9 month Fixed Term Contract

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist with employee lifecycle processes such as onboarding, management of employee data, absence management, visa renewals, transfers, and offboarding.

• Prepare HR-related documentation, which includes employment contracts, amendments, HR policies, enrollment documents for benefits and payroll, onboarding guides, employment certificates, and termination certifications.

• Organize and uphold employee records within G-P’s proprietary system.

• Process documentation associated with new hires, changes in status, benefits, and terminations.

• Manage benefits administration and collaborate with brokers and insurers regarding benefits enrollment.

• Provide payroll information, encompassing time and expense details, to the payroll team and local payroll provider.

• Conduct audits and checks on data changes to guarantee accurate and timely payments.

• Engage in continuous improvement of HR processes while maintaining up-to-date SOPs and policies.

• Communicate with professionals and customers to clarify and resolve any queries and concerns.

• Adhere to established SLAs and SOPs to ensure top-notch service delivery.

• Coordinate with partners and vendors, including those involved in insurance, local services, payroll, and pension provisions, while collaborating with internal G-P teams.

• Act as the primary point of contact during onboarding and offboarding processes.

⛳️ Requirements

• 2-5 years of experience in HR operations (experience in a Shared Services Center is preferred).

• Comprehensive understanding of HR procedures and policies.

• Experience in a Shared Services environment.

• Basic knowledge of labor laws across the EMEA region.

• Familiarity with Poland, Germany, Czech Republic, Hungary, Bulgaria, the UK, Ireland, Belgium, the Netherlands, Denmark, Sweden, Norway, or Finland is a plus.

• Exceptional customer service skills.

• Proficient in both written and spoken English.

• Competent in MS Office applications.

• Proactive mindset geared towards testing and learning, with the ability to quickly adopt and utilize new AI features and platforms.

• Knowledge of AI, including the integration of generative AI tools like Gemini and Notebook LM into everyday workflows.

• Resourceful in problem-solving.

• Experience in managing stakeholders.

• Strong self-motivation, meticulous attention to detail, and effective time management abilities.

• Capacity to work within an international and multicultural team.

• Flexibility to accommodate various time zones based on client and professional requirements.

• Experience in managing offboarding processes is an added advantage.

🏝️ Benefits

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.

• Annual bonus for non-sales positions, contingent on individual and company performance (applicable to Full-Time Regular Employees).