Human Resources Coordinator

This is a fully remote position, open to applicants in California.

📋 Description

• Assume responsibility for daily HR operations, monitor deadlines, and manage priorities across HR and payroll functions.

• Act as the main point of contact for employees and managers regarding policies, payroll, benefits, and leave inquiries.

• Offer guidance to HR support staff and ensure accuracy and completeness in administrative tasks.

• Safeguard confidential employee records and ensure consistent documentation practices.

• Identify areas for process improvement and assist in the development and revision of HR procedures, resources, and tracking systems.

• Collaborate with leadership on sensitive issues and escalate matters that require further examination.

• Assist managers in navigating employee concerns, attendance issues, performance documentation, and disciplinary actions.

• Organize coaching documentation, written warnings, performance improvement plans, and follow-up actions.

• Aid in employee complaint assessments and workplace investigations with impartiality and discretion.

• Ensure consistent enforcement of company policies and compliance with California employment regulations.

• Facilitate employee separations, including necessary documentation, separation letters, and final pay arrangements.

• Oversee payroll preparation and verify the accuracy, completeness, and timely processing of timekeeping records.

• Input and confirm staff hours in NPA based on completed Appointment Admin records.

• Distribute payroll close notifications, including Lock NPA and Super Locker communications.

• Review issues related to drive time, overtime, meal and rest breaks, and timekeeping discrepancies; coordinate necessary corrections.

• Process sick leave and PTO entries in NPA, reconciling them with approved documentation.

• Input new hire details into ADP and manage onboarding payroll setups.

• Calculate final paycheck amounts and ensure timely processing with payroll.

• Assist with payroll audits, reporting, and resolving employee payroll inquiries.

• Manage employee leave requests, required documentation, notices, tracking, and return-to-work protocols.

• Utilize knowledge of California leave laws and relevant federal protections.

• Support accommodation requests and coordinate the interactive process with leadership.

• Oversee benefits enrollment, modifications, reminders, and employee communications, including EASE health plans.

• Guide employees in understanding benefits options and enrollment requirements while liaising with providers as necessary.

• Accurately prepare and submit required EDD forms and other employment-related notifications in a timely manner.

• Maintain HR trackers, reports, and data logs concerning payroll, leave, benefits, and employee relations.

• Detect discrepancies, recurring issues, and opportunities to enhance employee support and administrative efficiency.

• Clearly and professionally communicate updates to policies, deadlines, and procedural changes.

• Lead or assist in HR and payroll projects as assigned.

⛳️ Requirements

• At least 3 years of progressively responsible experience in HR.

• Required direct experience supporting California employees and applying California employment laws, including overtime, timekeeping, disciplinary procedures, employee leave, benefits administration, and separations.

• Proven experience handling employee relations issues and drafting clear, objective performance and disciplinary documentation.

• Capability to take a leadership role, coordinate workflows, and address sensitive or urgent matters with minimal oversight.

• Strong judgment skills, with the ability to identify when issues necessitate leadership or legal review.

• Exceptional customer service abilities and a friendly, empathetic, and professional communication style.

• Excellent organizational skills and the capacity to manage conflicting priorities in a fast-paced environment.

• Proficient in Google Workspace and Microsoft Excel, including managing trackers, generating reports, and analyzing data.

• Strong analytical abilities and attention to detail, particularly in reviewing payroll and employee records.

• High standards of confidentiality, accountability, and professionalism.

• Experience with ADP, NPA, and EASE preferred.

🏝️ Benefits

• 6 paid holidays after one year of service.

• Accrued sick leave.

• Opportunities for shadowing and hands-on mentorship to enhance confidence.

• Medical, dental, and vision insurance for employees working 30+ hours per week.

• 401(k) retirement plan available for those who have accumulated 1000 hours of service within 12 months.

• Aflac supplemental insurance options for employees working 30+ hours per week.

• LifeCare Employee Assistance Program, providing free confidential counseling, referrals, and wellness resources.

• LifeMart Employee Discount Program, offering exclusive savings on everyday purchases and services.

• Access to tuition discounts and scholarships with partnered universities.

• Opportunities for long-term career development, including mentorship, training, and growth prospects.