Senior Group Sales Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Propel conversion rates for group sales at the Resort to meet targets and objectives.

• Facilitate property visits for Familiarization (FAM) trips and conduct site inspections.

• Travel to and participate in tradeshows in strategic markets.

• Conduct direct sales calls and engage in proactive sales initiatives.

• Address inquiries, initiate outreach, qualify leads, and pursue potential clients through proactive sales efforts.

• Collaborate closely with the Director of Sales-Property Based for guidance and support.

• Work across departments to ensure the fulfillment of contracted services and maintain high standards of client satisfaction.

• Provide support to Waldorf Astoria Costa Rica Punta Cacique and report to the Director of Sales & Marketing.

⛳️ Requirements

• A minimum of two (2) years of experience in Luxury Group Sales.

• In-depth understanding of Group Sales, preferably in Resorts with seasonal trends.

• Previous experience in the hotel or travel industry.

• Proficient in navigating the organization and communicating effectively with department heads, executive committee members, team members, and corporate leaders.

• Proficiency in English.

• Willingness to travel up to 35% of the time.

• Experience in the Incentive Group Market (preferred).

• Familiarity with Delphi (preferred).

• Knowledge of Meeting Broker, Cvent, and Hopskip platforms (preferred).

• Proficiency in Spanish (preferred).

🏝️ Benefits

• 110 nights of significantly discounted travel, with room rates starting as low as $40/night through the Go Hilton travel program.

• Employee stock purchase program (ESPP), offering Hilton shares at a 15% discount.

• Paid parental leave for eligible Team Members, including partners and adoptive parents.

• Access to dedicated caregiving concierge services.

• Crisis Concierge support.

• Complimentary counseling and support through the Employee Assistance Program (EAP) for eligible Team Members.

• Generous paid time off (PTO).

• Comprehensive health and welfare benefits, including health plans, dental coverage, and vision coverage.

• Retirement plans.

• Hilton Sales Incentive Plan (SIP), subject to plan terms and conditions.