Clinical Diabetes Sales Specialist

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Deliver ongoing education and training on insulin pump therapy to patients, customers, and healthcare professionals.

• Facilitate educational classes that enhance diabetes education and advanced management skills.

• Collaborate with the Territory Manager to develop strategies that address clinical issues within the sales area.

• Assist in the sales and retention efforts for Tandem Diabetes products and foster customer relationships.

• Identify potential sales leads and evaluate whether the prospecting criteria are met.

• Promote Tandem’s market presence and distinguish its products and clinical services.

• Inform prospects and customers about healthcare trends, online solutions, products, services, outcomes, and population health management.

• Complete training, documentation, and communication with healthcare professionals regarding products.

• Build and sustain professional relationships with healthcare professionals.

• Conduct initial and ongoing recertification for Tandem Pump Trainers.

• Work together with Customer Technical Support Specialists and Clinical Support Specialists to address post-sale product issues and patient education requirements.

• Maintain records of customer relationship management for all business dealings within the territory.

• Establish and uphold a territory call cycle.

• Ensure adherence to Privacy/HIPAA and regulatory, legal, and safety standards.

• Report sales and business process tasks to the Regional Sales Manager while partnering with the Regional Clinical Manager on clinical responsibilities, objectives, and compliance.

⛳️ Requirements

• RN (BSN preferred), RD, or RPh, or a comparable combination of education and relevant job experience.

• Credential in Advanced Diabetes Education Professional: CDCES or BC-ADM certified or eligible.

• A minimum of 2 years’ experience in coordinating and conducting patient education on the technical aspects of diabetes technology.

• Experience with video remote education is preferred.

• Strong ability to connect effectively with patients, referral sources, and healthcare professionals.

• Clinical expertise in diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems.

• Proficient in presenting educational content clearly and concisely to diverse audiences.

• Capability to thrive in a fast-paced, evolving market.

• At least 1 year of relevant experience in the diabetes/endocrinology industry is preferred.

• Willingness to travel at least 80% within the designated territory.

• A valid driver’s license, required auto insurance, and a clean driving record are necessary.

• Authorization to work for any employer in the U.S.; employment visa sponsorship is not available.

• Successful completion of a drug test, excluding Marijuana, and a background check.

🏝️ Benefits

• Incentive compensation.

• Equity opportunities.

• Medical, dental, and vision benefits.

• Health savings accounts.

• Flexible spending accounts.

• 11 paid holidays annually.

• A minimum of 20 days of paid time off starting in year 1.

• 401(k) plan with company matching.

• Fully remote work arrangement.

• Opportunities for professional growth and development.