Senior Field Clinical Specialist – Mitral & Tricuspid

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Provide daily clinical study support in the field, including technical and educational assistance, as well as site management for clinical programs related to Transcatheter Mitral Valve and Transcatheter Tricuspid Valve.

• Conduct on-site education and consulting sessions.

• Assist field personnel in achieving outcomes and delivering services for Medtronic customers.

• Collaborate with cross-functional teams to create and implement enrollment strategies.

• Engage in conventions, forums, and meetings to enhance product visibility.

• Offer customer case support and educational resources in collaboration with Therapy Development Management.

• Identify and promote growth opportunities alongside the Clinical Support Team.

• Act as a technical resource for designated medical products or solutions.

• Aid in clinical study procedures, including the preparation and assistance for Intrepid TMVR/TTVR devices.

• Provide technical assistance, troubleshoot devices and systems, and offer guidance on device suitability and patient selection.

• Support imaging techniques such as echocardiography, angiography, and CT.

• Collect and provide clinical-site feedback for engineering designs and product improvements.

• Foster and sustain customer relationships along with enrollment support for assigned sites.

• Build and maintain connections with investigators, research coordinators, OR/Cath Lab staff, nursing teams, decision-makers, and administrators.

• Serve as the primary contact during patient screening and enrollment, gathering necessary screening materials.

• Manage product shipping and returns between internal and external clients.

• Assist in creating physician training materials, procedure simulators, benchtop models, didactic sessions, case studies, and presentations.

• Train physicians and hospital staff on Medtronic products through one-on-one sessions, in-service training, seminars, and symposiums.

• Educate, mentor, and train Medtronic employees as required.

⛳️ Requirements

• High school diploma/degree with a minimum of 8 years of clinical support experience, or an associate degree with a minimum of 6 years of clinical support experience, or a bachelor’s degree with at least 4 years of clinical support experience, or an advanced degree with a minimum of 2 years of clinical support experience.

• Unrestricted U.S. work authorization at the time of hire and throughout employment.

• Willingness to travel approximately 75%, including international travel and overnight accommodations.

• Valid driver's license and an active vehicle insurance policy.

• Capability to work in Cath Labs or Operating Rooms where radiation exposure is present.

• Flexibility to conduct company business outside the typical Monday to Friday, 8:00 AM to 5:00 PM schedule.

• Ability to lift up to 20 pounds.

• Proficiency in using computers and CT reconstruction software.

• Capacity for extensive travel by car and plane.

• Ability to sit and stand for up to 8 hours per day.

• Capability to wear a lead apron for extended periods.

• Ability to wear required personal protective equipment.

• For degrees obtained outside the United States, a qualification that meets 8 C.F.R. § 214.2(h)(4)(iii)(A) is essential.

• Preferred: More than 3 years of field experience in the Structural Heart industry.

• Preferred: Familiarity with echocardiographic imaging of the mitral and/or tricuspid valve.

• Preferred: Experience with CT segmentation and analysis software, such as 3Mensio.

• Preferred: Knowledge of trans-septal procedures, including TMVR or LAAC.

• Preferred: Background in clinical research, including the coordination of multi-center trials.

• Preferred: Experience in presenting, writing, and teaching clinical and medical information.

• Preferred: Experience with group presentations and interventional/surgical cardiac procedures.

• Preferred: Knowledge of Good Clinical Practice and/or regulatory compliance guidelines.

• Preferred: Proficiency in MS Office, MS Project or similar scheduling software, and project management techniques and tools.

🏝️ Benefits

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance and reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contributions and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan available for eligible employees.

• Paid sick time for temporary employees, as mandated by applicable state law.