Senior Field Clinical Specialist – Mitral & Tricuspid

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Provide daily clinical study support in the field for Transcatheter Mitral Valve and Transcatheter Tricuspid Valve clinical programs.

• Offer technical, educational, and case assistance to investigators, physicians, hospital staff, and personnel.

• Manage, coordinate, and train clinical study sites effectively.

• Conduct on-site educational sessions and consulting.

• Assist field personnel in achieving customer outcomes and service delivery.

• Collaborate with cross-functional teams to create and implement enrollment strategies.

• Engage in conventions, forums, and meetings to enhance product awareness.

• Provide support for customer cases and education alongside Therapy Development Management.

• Identify and promote growth opportunities with the Clinical Support Team.

• Act as a technical resource for Medtronic medical products and solutions.

• Aid in clinical study procedures and the preparation and support of Intrepid TMVR/TTVR devices.

• Troubleshoot devices and systems, and provide guidance on device suitability and patient selection.

• Offer support involving echocardiography, angiography, and CT imaging modalities.

• Deliver clinical-site feedback for engineering designs and product improvements.

• Build and maintain customer relationships and enrollment support with assigned sites.

• Establish connections with principal investigators, research coordinators, OR/Cath Lab staff, nursing units, decision-makers, and administrative personnel.

• Coordinate patient screening and enrollment materials with review committees and/or sponsors.

• Manage product shipping and returns in accordance with Medtronic policy.

• Assist in developing and delivering physician training materials, simulator and benchtop training, didactic sessions, and case studies.

• Educate and train customer sites through individual sessions, in-service programs, seminars, and symposiums.

• Provide training and resources for procedure certification and activation.

• Educate, mentor, and train internal Medtronic employees.

⛳️ Requirements

• High school diploma with a minimum of 8 years of clinical support experience, or an associate degree with at least 6 years, or a bachelor's degree with a minimum of 4 years, or an advanced degree with at least 2 years of clinical support experience.

• Unrestricted U.S. work authorization is required at the time of hire and throughout employment; sponsorship is not available for positions below the Principal level.

• Willingness to travel approximately 75%, including international travel and overnight stays.

• Preferred experience with echocardiographic imaging of the mitral and/or tricuspid valve.

• Preferred experience using CT segmentation and analysis software.

• Preferred experience with trans-septal procedures, including TMVR or LAAC.

• Clinical research experience, particularly in coordinating multi-center trials, is preferred.

• Preferred experience in presenting, writing, and teaching clinical and medical information.

• Experience with group presentations and interventional/surgical cardiac procedures is preferred.

• Familiarity with Good Clinical Practice and/or regulatory compliance guidelines is preferred.

• Proficiency in MS Office applications, MS Project or similar scheduling software, and project management techniques and tools.

• Capability to work in Cath Labs or Operating Rooms with radiation exposure.

• Flexibility to conduct company business outside typical Monday-Friday, 8:00am-5:00pm hours.

• Ability to lift up to 20 pounds.

• Proficient in using computers and CT reconstruction programming.

• Willingness to travel extensively by car and plane.

• Ability to sit and stand for 8 hours a day.

• Capacity to wear a lead apron for an average of 2-3 hours.

• Ability to operate a moving vehicle.

• Required to wear personal protective equipment as needed.

• Must possess a valid driver's license and an active vehicle insurance policy; driving record will be reviewed.

• For degrees obtained outside the United States, the qualification must meet the requirements specified in 8 C.F.R. § 214.2(h)(4)(iii)(A).

🏝️ Benefits

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Paid sick time for temporary employees, as required by applicable state law.