Senior Epic Systems Analyst

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Perform business and systems analysis to comprehend business requirements and establish system specifications.

• Collect, examine, and document both functional and technical needs.

• Record current and future-state workflows and processes.

• Convert business requirements into efficient Epic solutions in collaboration with users and stakeholders.

• Design, construct, test, implement, and provide support for Epic Payer Platform applications.

• Set up Epic environments to facilitate standardized and thorough workflows.

• Engage in implementations, enhancements, upgrades, and continuous application support.

• Assess new Epic functionalities and technologies and suggest improvements.

• Analyze workflows to pinpoint optimization opportunities.

• Review user experience and propose enterprise-level solutions.

• Create and maintain workflow documentation.

• Collaborate with end users to explore and resolve intricate system issues.

• Conduct root cause analysis and develop sustainable solutions.

• Address application and workflow challenges.

• Offer ongoing support and maintenance for the application/environment.

• Implement approved modifications within Epic environments.

• Uphold application functionality and standardized workflows.

• Investigate new functionalities and evaluate their impact on existing processes.

• Independently manage and contribute to medium- to large-scale Epic projects.

• Coordinate project tasks and deliverables.

• Update stakeholders on project status, risks, issues, and timelines.

• Collaborate with technical teams, business users, and healthcare stakeholders.

• Identify opportunities for process improvement and support the ongoing enhancement of Epic applications and healthcare workflows.

• Employ critical thinking and analytical skills for complex tasks.

• Visualize, articulate, and address intricate business and technical challenges.

⛳️ Requirements

• A bachelor's degree is required.

• 5–7+ years of experience in systems administration/application work in one or more Epic modules.

• Epic Application Certification or Accreditation is mandatory.

• Proficiency in system analysis, design, configuration, testing, implementation, and support is essential.

• Strong analytical and critical-thinking abilities are necessary.

• Excellent problem-solving and root-cause-analysis skills are required.

• Strong customer service and end-user support abilities are essential.

• Exceptional written and verbal communication skills are needed.

• Strong interpersonal and collaboration skills are necessary.

• Excellent organizational and prioritization skills are required.

• Familiarity with project management principles is preferred.

• Ability to work independently on complex tasks is crucial.

• 5+ years of experience in the healthcare sector, preferably in the insurance/payer field, may substitute for a degree.

• Epic certification in one or more Payer Platform modules, such as Epic Payer Platform Core, Epic Payer Platform Member Experience, or Epic Tapestry is preferred.

• 5+ years of experience in implementing and supporting Epic Payer Platform solutions in a healthcare setting is required.

• Experience with healthcare insurance/payer workflows is highly desirable.

• Experience in supporting enterprise-level Epic implementations and optimization initiatives is beneficial.

• Must be a U.S. Citizen.

🏝️ Benefits

• Fully remote work arrangement.

• Long-term contract lasting 12 months.

• Potential for contract-to-hire opportunities.

• Standard business hours from Monday to Friday.

• Opportunity to engage with Epic Payer Platform solutions.

• Exposure to enterprise-level workflow optimization and system enhancements.