Senior Enterprise Account Manager, Tax & Trade

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Formulate and implement strategic account plans aimed at achieving sales objectives and expanding the enterprise customer base.

• Collaborate with account specialists, solution consultants, product experts, and marketing teams on sales and renewal tactics.

• Serve as an advocate for customers within the organization.

• Propel new customer acquisition through targeted sales initiatives.

• Identify, pursue, and secure new sales opportunities within the designated territory or market segment.

• Upsell and cross-sell to current customers to optimize revenue.

• Act as the main point of contact for customer inquiries and issues.

• Cultivate long-lasting relationships with key customers and stakeholders.

• Ensure customer satisfaction and loyalty.

• Collaborate with customer success on onboarding and ongoing customer engagement.

• Lead customer meetings and create presentations for complex sales opportunities.

• Comprehend customer business needs and challenges.

• Present customized solutions that illustrate how products address specific issues.

• Conduct regular business reviews that align with customer objectives.

• Work alongside solution consultants to develop tailored solutions.

• Coordinate with professional services to ensure timely implementation.

• Partner with the Partnerships & Alliances team on growth and strategic account planning.

• Provide customer insights to guide product development and marketing strategies.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or a related field.

• Over 5 years of experience in account management or sales within the software/technology sector.

• Strong familiarity with the Benelux market.

• Proven history of meeting or surpassing sales targets.

• In-depth understanding of AI and software technology products and services.

• Excellent communication, negotiation, and presentation abilities.

• Demonstrated expertise in solution selling and strategic account planning.

• Experience with CRM systems and sales analytics tools.

• Knowledge and experience in selling to Legal and Compliance roles.

🏝️ Benefits

• Flexible work arrangements, allowing work from anywhere for up to 8 weeks each year.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings plan.

• Tuition reimbursement program.

• Employee incentive programs.

• Resources available for mental, physical, and financial wellbeing.

• Two paid volunteer days off each year.

• Opportunities to participate in pro-bono consulting projects and ESG initiatives.

• Supportive workplace policies to manage personal and professional responsibilities.

• "Grow My Way" programming focused on skills-first career development.

• Continuous learning and skill development opportunities.