Senior EMR Practice Management Analyst

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Deliver advanced support, analysis, and optimization for clinic practice management and clearinghouse systems.

• Serve as the subject matter expert for Waystar, CareLogic, and Medgen.

• Ensure that scheduling, registration, coding, and billing-related workflows operate smoothly.

• Collaborate with clinical, operational, and administrative teams to enhance patient access and streamline operations.

• Guarantee compliance with state and federal regulations.

• Oversee PM Analysts.

• Work alongside the VP, Director, and Business Analysts.

• Maintain the payer list and billable service mapping.

• Independently manage assigned projects and monitor progress to meet deadlines.

• Assist with the preparation and cleanup of legacy systems.

• Troubleshoot RCM-related tickets.

• Ensure the confidentiality of patients’ personal and financial information.

• Provide guidance for implementation, software setup, and maintenance.

• Address stakeholder inquiries related to RCM onboarding, process changes, and operations.

• Assess processes, implement improvements, and update any process changes.

• Attend, participate in, and facilitate meetings.

• Document changes, workflows, and processes.

• Implement and maintain workflows for EMR, clearinghouse, and RCM services.

• Support the RCM department as the EMR billing and collections subject matter expert.

• Comply with HIPAA laws.

• Perform additional duties as required.

⛳️ Requirements

• EMR system configuration experience is required.

• Demonstrated leadership skills and experience managing in the current position.

• Proficiency in creating PowerPoint presentations for leadership meetings.

• Experience in medical billing.

• Familiarity with Waystar clearinghouse and EDI files.

• Experience with web-based billing software and electronic health systems.

• A minimum of 2 years of experience in medical billing, preferably in substance abuse and/or primary care.

• Bachelor’s degree is preferred or equivalent work experience.

• Exceptional verbal and written communication skills.

• Above-average proficiency with internet/computer usage.

• Prior experience with CareLogic is ideal.

• Must comply with HIPAA regulations.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Paid Time Off (PTO).

• A variety of 401K options, including a matching program with no vesting period.

• Life Insurance.

• Short/Long Term Disability.

• Paid maternity/paternity leave.

• Mental Health Day.

• Calm subscription for all employees.