Business Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Recognize business requirements, assess processes, and deliver data-driven insights.

• Partner with management, clients, technical teams, and external stakeholders to gather requirements and comprehend integration needs and system dependencies.

• Extract and document business requirements, functional specifications, use cases, process models, flow diagrams, and technical documentation.

• Conduct workshops, interviews, and surveys to confirm business and technical demands.

• Evaluate system workflows and data exchange processes to pinpoint inefficiencies.

• Gather and analyze data, identify trends, and create reports and dashboards.

• Design, code, test, and maintain automated document templates featuring conditional logic, data-driven fields, calculations, and system-generated content.

• Troubleshoot issues related to document generation, including templates, data mapping, conditional logic, formatting, and application integrations.

• Work with technical teams to ensure solution design aligns with business objectives.

• Advocate for enhancements to business processes, systems, and workflows.

• Aid in the creation and execution of test plans; engage in user acceptance testing and coordinate stakeholder validation.

• Ensure that solutions are delivered punctually, within scope, and meet quality standards.

• Communicate project status updates, issues, and solutions.

• Facilitate alignment between business requirements and system capabilities.

• Assist project managers with tracking timelines, allocating resources, and managing risks.

• Identify opportunities for process automation and ongoing improvement.

• Support solution implementation and undertake additional duties and special projects as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience).

• Minimum of 2–3 years of experience as a Business Analyst.

• Experience with case management systems or enterprise applications.

• Proficient in requirements gathering, process mapping, and data analysis.

• Familiarity with Agile methodology and Scrum framework.

• Experience in developing and maintaining automated document templates utilizing document automation and document assembly platforms.

• Knowledge of conditional logic, variable/data mapping, document assembly, and template testing/troubleshooting.

• Proficient in SQL, data validation, and troubleshooting.

• Understanding of project management principles and practices.

• Proficiency in Microsoft Office Suite, including Excel, Visio, SharePoint, and project/ticketing tools.

• Experience with system implementation, testing, and quality assurance.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills, with a capability to collaborate with cross-functional teams.

• Detail-oriented with the capacity to manage multiple priorities.

• Certification in business analysis (CBAP, CCBA, or PMI-PBA) is preferred.

• Ability to sit for extended periods and use a computer.

• Visual acuity to review data, documentation, and system interfaces.

• Capability to operate a computer, telephone, and office equipment.

🏝️ Benefits

• Remote work arrangement.

• Full-time employment.

• Occasional travel may be required for client meetings or project support.