Senior Employee Relations Specialist, Employee Relations and Transitions – APAC

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Manage and resolve complex employee exits independently across various international jurisdictions.

• Provide guidance to clients on termination, resignation, transfer processes, employment contracts, and redundancy matters.

• Lead meetings with clients and external employees, including consultations on workforce reductions, administrative hearings, separation negotiations, settlements, and termination results.

• Influence and negotiate favorable outcomes in intricate terminations involving multiple stakeholders.

• Collaborate with payroll, legal counsel, government agencies, trade unions, and other parties on compliance and audits related to offboarding.

• Draft, customize, and manage termination and supplementary documents while ensuring accurate and confidential employee records are maintained.

• Process offboarding in Remote’s internal HRIS and work together with Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams.

• Act as an informal escalation point, offering expertise, mentoring, and support to junior team members.

• Deliver first-level guidance on Employee Relations and assist clients in navigating complex workplace issues.

• Conduct initial assessments of workplace concerns, identifying relevant facts, applicable regulations, and potential solutions.

• Monitor employee relations cases and ensure timely follow-up with appropriate stakeholders.

• Address internal and external inquiries regarding offboarding and first-level employee relations issues.

• Identify and promote process improvements, automation, product development, and enhancements to customer and employee experiences.

• Establish methods, procedures, and standards for new assignments using sound judgment and complex evaluation criteria.

• Report directly to the Manager of Employee Lifecycle, Employee Relations & Transitions.

⛳️ Requirements

• Experience as an HR Advisor or HR Business Partner, with a strong foundation in generalist HR competencies across the employee lifecycle.

• Proven track record of independently managing both voluntary and involuntary exits (terminations) with care, sensitivity, and legal compliance.

• Experience in providing comprehensive HR advice on employment laws and regulations across multiple jurisdictions.

• Knowledge of employee relations principles, progressive discipline methods, and the fundamentals of workplace investigations.

• Ability to interpret and apply industrial instruments while analyzing complex HR issues.

• Capability to conduct independent research, translate findings into practical team resources, and offer effective solutions.

• Excellent communication, influencing, conflict management, and negotiation skills.

• Skill in independently leading challenging conversations toward positive outcomes while ensuring professionalism and strict confidentiality.

• Business-level (advanced) proficiency in written and spoken English; proficiency in additional languages is a plus.

• Aptitude for process innovation, optimization, automation, and promoting best practices.

• Strong operational efficiency, meticulous record-keeping, and awareness of data integrity.

• Tech-savvy with the ability to collaborate asynchronously using various tools and adapt to evolving systems.

• Capability to work autonomously and cohesively in a fast-paced, international, asynchronous, remote environment.

• Willingness to work flexible hours as necessary.

• Proactive, self-motivated, with a strong sense of ownership and accountability.

• Strong capabilities in automation and AI fluency.

• Tertiary qualifications in HR, labour relations, or employment law are considered an asset.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we are asynchronous).

• 16 weeks of paid parental leave.

• Budget for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget & IT equipment.

• Emphasis on life-work balance.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Accommodation support during interviews and beyond.