Senior Employee Relations Specialist, APAC

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Take charge of managing and resolving intricate end-to-end employee exits across various international jurisdictions independently.

• Provide expert advice to clients regarding termination, resignation, transfer, employment contracts, and redundancy processes.

• Facilitate client and external employee meetings, including consultations on workforce reduction, administrative hearings, separation negotiations, settlements, and termination outcomes.

• Negotiate and influence favorable outcomes in complex termination situations.

• Collaborate with payroll, legal counsel, government entities, trade unions, and other relevant stakeholders.

• Draft, customize, and manage termination and supplementary documents while ensuring the confidentiality of employee records.

• Execute offboarding processes using Remote’s internal HRIS platform and coordinate with the Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams.

• Offer informal escalation support, mentoring, and guidance to junior team members.

• Provide initial Employee Relations guidance and evaluate workplace concerns.

• Identify relevant facts, applicable local regulations, and possible solutions for employee relations cases.

• Advise clients on progressive discipline, documentation needs, and challenging workplace scenarios.

• Monitor and track employee relations cases, ensuring timely follow-up.

• Resolve offboarding and first-level employee relations inquiries as a subject-matter expert.

• Propel process improvements, automation, product development, and enhancements in customer and employee experiences.

• Establish methods, procedures, and standards for new assignments using independent judgment.

• Report to the Manager of Employee Lifecycle, Employee Relations & Transitions, as part of the Lifecycle team.

⛳️ Requirements

• Experience as an HR Advisor or HR Business Partner, with a broad range of HR competencies and exposure throughout the employee lifecycle.

• Tertiary qualifications in HR, labour relations, or employment law are considered advantageous.

• Demonstrated experience in independently managing voluntary and involuntary exits (terminations) with sensitivity, care, and legal compliance.

• Proven ability to provide thorough HR advice and guidance on employment laws and regulations across different jurisdictions.

• Knowledge of employee relations principles, progressive discipline strategies, and basics of workplace investigations.

• Capability to interpret and apply industrial instruments and analyze complex HR challenges.

• Ability to independently research issues, develop useful team resources, provide practical solutions, and communicate recommendations effectively.

• Exceptional communication, influencing, conflict management, and negotiation skills.

• Advanced proficiency in written and spoken English at a business level.

• Talent for process innovation, optimization, automation, and implementing best practices.

• Efficiency in operations, meticulous record-keeping, and data integrity.

• Tech-savvy; capable of collaborating asynchronously using various tools and adapting to changing systems.

• Ability to operate autonomously and cohesively in a fast-paced, international, asynchronous, remote environment while managing competing priorities.

• Willingness to work flexible hours as required.

• Proactive, self-motivated, and accountable.

• Demonstrates strong automation skills, fluency in AI, and capabilities in AI technologies.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options available.

• Home office budget & IT equipment provided.

• Support for achieving life-work balance.

• Participation in employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Accommodation support during interviews and beyond.