Senior Dynatrace Observability Engineer – Subject Matter Expert

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, deploy, configure, and enhance enterprise observability solutions utilizing Dynatrace, which includes OneAgent, ActiveGate, Smartscape, and associated monitoring components.

• Implement comprehensive application performance monitoring, distributed transaction tracing, automated dependency discovery, and infrastructure monitoring across applications, databases, APIs, and integrations.

• Leverage Dynatrace Davis AI and analytics to pinpoint root causes, investigate performance anomalies, troubleshoot incidents, and assess service impact.

• Oversee monitoring of Windows and Linux servers, virtualized environments, cloud infrastructure, and supporting services.

• Set up business transaction monitoring, Real User Monitoring, and Synthetic Monitoring.

• Create and maintain dashboards, alerting rules, anomaly detection policies, and performance reports aligned with SLIs and SLOs.

• Utilize Dynatrace Query Language and platform analytics to explore issues, correlate events, analyze telemetry, and enhance monitoring effectiveness.

• Establish performance baselines and evaluate the impact of application releases, infrastructure changes, system upgrades, and configuration modifications.

• Implement and sustain monitoring integrations for SaaS platforms, external APIs, and third-party services.

• Assess monitoring configurations and suggest enhancements to observability coverage, alert accuracy, platform scalability, and operational efficiency.

• Collaborate with application developers, infrastructure engineers, operations specialists, and security teams.

• Assist in incident management and performance troubleshooting by correlating application, infrastructure, and service-level data.

• Develop architecture diagrams, technical documentation, monitoring standards, and operational procedures.

• Provide technical leadership, guidance, and knowledge transfer to engineering and operations teams.

• Contribute to continuous improvement initiatives related to automation, DevOps, SRE, and change impact analysis.

⛳️ Requirements

• A minimum of five years of professional experience in enterprise monitoring, application performance management, or observability engineering.

• At least three years of hands-on experience deploying, configuring, administering, and optimizing Dynatrace in enterprise environments.

• Strong expertise in Dynatrace architecture and administration, encompassing OneAgent, ActiveGate, Smartscape, and Davis AI.

• Proven experience in implementing end-to-end monitoring, distributed tracing, automated service dependency mapping, and cross-layer performance troubleshooting.

• Solid understanding of application architectures, APIs, databases, distributed systems, Windows and Linux infrastructure, and enterprise technology environments.

• Practical experience in creating Dynatrace dashboards, configuring alerts and anomaly detection, analyzing performance metrics, and utilizing Dynatrace Query Language (DQL).

• Familiarity with Real User Monitoring, Synthetic Monitoring, business transaction monitoring, and service-level observability practices.

• Demonstrated ability to establish performance baselines, configure monitoring policies, correlate telemetry, and enhance incident detection and resolution.

• Experience in evaluating monitoring coverage and translating technical findings into actionable recommendations for reliability, scalability, and performance improvement.

• Familiarity with Dynatrace Grail, OpenTelemetry, AWS or Microsoft Azure, and IT service management integrations such as ServiceNow, Jira, or PagerDuty is preferred.

• Experience with automation and scripting using Python, PowerShell, or REST APIs is an advantage.

• Understanding of DevOps, Site Reliability Engineering (SRE), incident management, and change impact analysis is desirable.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is preferred; equivalent practical experience may be accepted.

• Dynatrace Professional certification or equivalent demonstrated technical expertise is preferred.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent written and verbal communication skills in English.

• Ability to work effectively in a remote environment while coordinating with cross-functional stakeholders and attending onsite activities when necessary.

🏝️ Benefits

• Opportunity for remote work.

• Long-term contract opportunity.

• Ability to influence enterprise monitoring architecture.

• Deliver tangible improvements in performance, availability, and user experience.

• Confidential handling of applicant information in accordance with EEO guidelines.