Senior Director, Services Sales Solutions Architect

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Spearhead technical pre-sales initiatives for Salesforce Core/PSS and associated cloud offerings.

• Proactively define, scope, and design applications and functionalities.

• Act as a reliable technical consultant for Salesforce clients, Sales, and Professional Services teams.

• Assess business value and assist sales teams in outlining anticipated engagement results.

• Create detailed implementation proposals in collaboration with Account Partners and organizational subject matter experts (SMEs).

• Formulate technical solutions tailored to customer missions and goals.

• Estimate efforts, team composition, and project timelines.

• Pinpoint technical obstacles related to integrations, usability, security, data migration, and third-party services.

• Accurately define project scopes, including personnel, required skills, and timelines.

• Offer expertise and best practices in Salesforce Core/PSS.

• Oversee and govern pre-sales solutioning and architecture for extensive multi-cloud projects.

• Support client service renewals by aligning customer success with the professional services roadmap.

• Guide and support team members through intricate scoping initiatives.

• Drive the creation of client-specific proposals, Statements of Work (SOWs), and staffing strategies.

• Lead strategic pre-sales programs and initiatives.

• Manage multiple key clients concurrently.

• Cultivate trusted relationships with customers and align with IT executives.

• Mentor Services Sales Solutions Architects.

• Inspire team members, enhance organizational knowledge, and promote an inclusive work environment.

• Pursue ongoing professional development and growth.

⛳️ Requirements

• A minimum of 5 years of direct experience in delivering and/or overseeing relevant solutions.

• Over 12 years of experience in providing consulting services, including team leadership and active participation in selling professional services through technical solution expertise.

• At least 2 years of experience in sizing and scoping relevant projects.

• Salesforce System Architect Certification or an equivalent qualification.

• Willingness to travel up to 25% of the time.

• Certified Technical Architect is preferred.

• More than 5 years of experience in a pre-sales environment, shaping and scoping large and intricate implementation projects is preferred.

• At least 5 years of experience in enterprise-level project or program management is preferred.

• Proven technical and/or functional expertise.

• Exceptional written and verbal communication skills, with an executive-level presence and client advisory experience.

• Ability to influence groups, facilitate solution discussions, and lead conversations on solution architecture trade-offs, road mapping, enterprise transformation strategies, and gathering executive-level requirements.

• Proficiency in strategy development, problem-solving, business development, technology comprehension, and operational insight.

• Experience leading teams of architects in delivering complex solutions.

• Strong analytical and problem-solving capabilities.

• Skilled in building relationships across various functions and levels, mediating conflicts, and encouraging healthy discussions.

• U.S. citizenship is required; must be U.S.-born or naturalized.

• Dual citizenship is not permitted.

• Agreement to undergo a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position is mandatory.

• Profound understanding of Salesforce Core/PSS; experience with government solutions is preferred.

• Capability to scope Salesforce projects and integrations with ancillary technology stacks.

• Experience in pre-sales solutioning with Solution Engineers.

• Familiarity with rapid prototyping using AI acceleration tools.

• Expertise in the public sector.

• Proficient understanding of the Salesforce platform.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee stock purchasing program.

• Incentive compensation may be available for eligible positions.

• Equity opportunities may be available for qualifying roles.

• AI agents to enhance impact.

• Reasonable accommodations during the application or recruitment process.