Senior Director, Revenue Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategy, architecture, engineering, and development of Salesforce along with the wider revenue systems ecosystem.

• Build, nurture, and expand a high-performing team of Salesforce engineers, architects, administrators, and technical experts.

• Establish standards for technical judgment, engineering excellence, delivery, operational efficiency, ownership, and ongoing improvement.

• Implement modern Salesforce engineering and release methodologies, including source control, CI/CD, automated testing, environment management, and reliable deployment processes.

• Enhance planning, building, releasing, and platform support by utilizing meaningful metrics for quality, reliability, and delivery.

• Set standards for development, documentation, observability, and operational support.

• Take ownership of Salesforce and revenue systems strategy, architecture, roadmap, and platform health.

• Define the evolution of the platform while balancing business requirements with scalability, reliability, security, data quality, and technical debt.

• Collaborate with leadership on priorities, strategy, tradeoffs, capacity, risks, and investment requirements.

• Act as a senior technical leader and escalation point for intricate platform, architecture, integration, and engineering challenges.

• Evaluate and challenge solution designs and guide major technical decisions.

• Manage the balance between configuration and custom development while staying updated on Salesforce and emerging technologies.

• Establish governance, controls, change management, access controls, separation of duties, auditability, documentation, and data quality.

• Ensure adherence to enterprise standards for security, reliability, compliance, and risk management.

• Spearhead AI adoption throughout Revenue Systems and Salesforce development.

• Scale AI applications across development, testing, documentation, troubleshooting, administration, and team productivity.

• Set up AI guardrails while promoting experimentation and AI-driven workflows.

⛳️ Requirements

• Over 10 years of experience in enterprise technology, systems engineering, platform engineering, or a related technical field, with substantial experience in the Salesforce ecosystem.

• More than 5 years of experience leading Salesforce engineering, architecture, or administration teams.

• Proven track record in hiring, developing, and retaining top technical talent.

• Capability to build and scale high-performing teams, enhancing engineering quality, ownership, and delivery standards.

• In-depth knowledge of the Salesforce platform across architecture, development, integrations, data, security, and automation.

• Familiarity with source control, CI/CD, automated testing, and environment management.

• Strong architectural judgment, balancing business priorities with scalability, reliability, security, technical debt, and maintainability.

• Experience in establishing technology strategy and roadmaps across complex, cross-functional business processes.

• Proven history of leveraging AI to enhance engineering, development, operations, or team productivity.

• Excellent communication and collaboration skills with technical teams, business leaders, and executive stakeholders.

• Pragmatic leadership style with high ownership, a bias towards action, continuous improvement, and measurable outcomes.

• Nice to have: Experience in Salesforce transformation within a high-growth or scaling organization.

• Nice to have: Pre-IPO experience with evolving SOX and compliance requirements.

• Nice to have: Experience leading teams through M&A, major platform consolidation, or organizational transformation.

• Nice to have: Experience integrating Salesforce with modern data, AI, and enterprise technology ecosystems.

🏝️ Benefits

• Performance-based bonus.

• Equity.

• Generous benefits program.