Senior Director, PMO

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Take ownership, scale, and enhance Gracenote’s global PMO ecosystem, which includes SDLC and New Product Introduction (NPI).

• Oversee the complete orchestration of the product pipeline across Video, Audio/Auto, Sports, and Platform portfolios.

• Act as the definitive source for the plan of record.

• Foster cross-functional alignment among senior leadership and uphold governance standards.

• Lead, evolve, and sustain Gracenote’s Gated Agile PMO playbook from the ideation phase through to post-launch evaluation.

• Facilitate change management and training enablement across various teams.

• Conduct and enforce cross-functional Gate Reviews from Research to General Availability.

• Coordinate intricate, multi-region product launches spanning multiple domains.

• Implement tiered change control measures.

• Establish and manage global RAID logs, escalation procedures, and process retrospectives.

• Integrate Product, Engineering, Legal, Marketing, Sales, CPX, Operations, and Finance teams.

• Align VP/SVP leadership on process compliance and outline criteria for executive exceptions.

• Develop and maintain dashboards that track program health, milestone achievements, and KPIs.

• Provide updates and strategic risk mitigations during weekly operational and monthly strategic syncs.

• Assess post-launch success by measuring adoption rates, ARR ramp speed, and efficiency against the initial business case.

⛳️ Requirements

• 10–15+ years of progressive experience in Program Management, Product Operations, or GTM Management within B2B Technology, SaaS, Data, or Media Technology sectors.

• Demonstrated success in building and scaling enterprise-wide Stage-Gate/Agile or similar NPI frameworks across multiple product portfolios.

• Strategic and cross-functional fluency in Engineering, Legal, Marketing, Sales, Product, and Finance at the executive level.

• Expertise in Gated Agile, hybrid Stage-Gate methodologies, and software development lifecycles (SDLC).

• Strong executive presence and skills in managing by influence.

• Ability to constructively challenge senior leadership, navigate ambiguity, and drive organizational change.

• Knowledge of and proven success with a Project Management Office for large-scale programs.

• Experience in successfully forming and leading project teams, providing guidance and structure.

• Relevant certifications preferred/mentioned: PgMP, PMP, SAFe SPC, or equivalent.

🏝️ Benefits

• Comprehensive health and wellness plans.

• 401(k) with a Nielsen company match.

• Generous paid time off policy.

• Company-provided vehicle, depending on the role.

• Discretionary incentive/bonus eligibility, depending on the role.

• Potential eligibility for bonuses, equity, or other incentives.