Senior Director – Go-to-Market Services

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Drive revenue for professional services within designated focus areas.

• Sell professional services to both new and existing enterprise clients in the insurance sector.

• Take ownership of professional services revenue targets and strive to meet or surpass them.

• Support and mentor members of the services sales team through coaching, deal strategies, and sharing best practices.

• Effectively position current service offerings in the Property & Casualty (P&C) market and provide customer insights to shape the service portfolio.

• Collaborate with software sales account teams to integrate services into deals at an early stage and ensure alignment with account strategy.

• Work alongside Tier 1 System Integrator (SI) alliance partners to discover co-selling opportunities and expand the partner-influenced pipeline.

• Generate and expand the pipeline through defined offerings, customer-facing teams, partner channels, and expansion within existing customers.

• Partner with delivery teams to confirm that deals are accurately scoped, properly priced, and positioned for successful execution.

• Collaborate with sales operations on reporting and forecasting related to services bookings and revenue.

• Manage strategic pursuits from initial engagement to closing.

• Contribute customer and partner insights to go-to-market strategies.

• Refine sales strategies, proposal templates, and enablement resources for consistent services selling.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience.

• Over 12 years of progressive experience in P&C insurance enterprise services sales, architecture, solution design, or technical leadership roles.

• At least 5 years of experience in leading and managing technical teams.

• Proven experience in designing and governing large-scale, enterprise-level, cloud-based software solutions.

• A Master’s degree in a relevant technical or business discipline is preferred.

• Experience in the insurance or financial services software domain is preferred.

• Experience within a global insurance software sales organization is preferred.

• In-depth understanding of selling methodologies, tools, and processes.

• Extensive expertise in insurance P&C enterprise solution architecture and distributed systems design.

• Strong knowledge of cloud-native architectures, SaaS platforms, and integration technologies.

• Proven ability to lead, mentor, and develop senior technical professionals.

• Strategic thinker with the capability to translate business objectives into architectural guidance.

• Strong governance mindset balanced with practical delivery focus.

• Excellent communication skills for both technical and non-technical audiences.

• Ability to influence across functions and geographies without direct authority.

• Sound judgment in evaluating architectural trade-offs, risks, and impacts.

• Strong collaboration skills and a commitment to cross-functional partnerships.

• Customer-focused mindset with an emphasis on long-term solution sustainability.

• Capability to manage multiple complex initiatives simultaneously.

• High level of accountability and ownership for outcomes.

• Adaptability in a dynamic, fast-paced global software environment.

• Strong problem-solving and analytical skills.

• Demonstrated leadership behaviors that align with Duck Creek Technologies’ values.

🏝️ Benefits

• Flexible work environment.

• Medical, dental, vision, life, and disability insurance.

• 401(k) retirement plan with a match (6% employer match up to $12,000 annually).

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

• Paid holidays, vacation, and time for volunteering.

• Employee Assistance Program (EAP).

• Annual bonus compensation, subject to plan terms and individual eligibility.