Senior Director – Corporate Applications Development

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take responsibility for the strategy, roadmap, and operational integrity of corporate/internal applications, which include CRM, ERP, billing, finance, and essential SaaS platforms.

• Spearhead the consolidation and transformation of corporate applications, aiming to reduce redundancy and streamline business operations.

• Collaborate with Finance, Billing, Sales, Customer Success, Operations, and other stakeholders to translate their needs into prioritized system and process enhancements.

• Oversee the integration, consolidation, and divestment of applications and platforms for businesses that have been acquired or divested.

• Establish trusted relationships with stakeholders and promote business process transformation alongside the adoption of standardized procedures.

• Manage competing priorities and make informed trade-off decisions regarding scope, sequencing, and resource allocation.

• Direct the technical and functional consolidation of applications following mergers, acquisitions, and divestitures.

• Provide due diligence insights and post-close integration planning for CRM, ERP, billing, and finance systems.

• Develop strategies for billing and revenue systems, ensuring scalable invoicing and collections, as well as improvements in the quote-to-cash process.

• Guarantee seamless integration among billing, CRM, and ERP platforms.

• Utilize Datadog or similar monitoring tools to proactively identify issues and minimize incidents.

• Manage application performance tuning, capacity planning, incident management, escalation, and post-incident evaluations.

• Report metrics on platform performance and reliability to business and technology leadership.

• Act as the final escalation point for complex application-related issues.

• Establish and maintain architecture standards, governance, data flows, and documentation for corporate applications.

• Analyze business and platform data to guide prioritization and investment strategies.

• Advocate for configuration-first governance on hosted SaaS platforms.

• Lead, mentor, and develop business systems analysts, application administrators, and corporate systems engineers.

• Oversee SaaS vendors, implementation partners, licensing, contracts, and renewals.

• Manage timelines, priorities, and resource distribution across transformation initiatives.

• Create secure processes, access controls, GDPR compliance, risk assessments, and safeguard sensitive financial, billing, and customer data.

⛳️ Requirements

• Previous experience as a Director or Senior Director leading corporate applications, business systems, or internal IT functions in an organization of similar size or larger.

• Proven background (15+ years) in corporate/business applications, including at least 10 years in a senior leadership position.

• Hands-on experience with Salesforce and/or Oracle NetSuite is highly preferred; platform certifications are a plus.

• Demonstrated success in leading business system transformations and platform consolidation efforts, particularly following acquisitions or divestitures.

• Direct experience with M&A activities, including due diligence, platform consolidation, data migration, and system integration/divestment post-acquisition.

• Strong history of managing stakeholders across various business functions, with a focus on prioritizing competing demands.

• Proven ability to leverage enterprise monitoring/APM tools such as Datadog at scale, resulting in measurable reductions in incident volume or mean time to resolution.

• In-depth understanding of configuration versus customization on hosted SaaS platforms, with a record of achieving configuration-first results.

• Experience in assessing technology landscapes and formulating modernization, consolidation, and convergence strategies.

• Commercially astute, capable of demonstrating investment or strategic value through commercial and business-outcome KPIs.

• Successful track record of delivering complex system and process transformation programs at scale, meeting budget and timeline requirements.

• Exceptional leadership, communication, and project management abilities.

• Familiarity with Agile or hybrid project delivery methodologies.

• Knowledge of security best practices pertaining to financial, billing, and customer data.

• Extensive working knowledge of IT systems and infrastructure, including hardware, software, networks, databases, and cloud platforms such as AWS, Azure, or GCP.

• Understanding of secure software development lifecycle principles as applied to hosted SaaS configuration, customization, and integration.

• Experience in integrating corporate applications through APIs and middleware/iPaaS tools.

• Proven experience in scaling corporate systems for a growing, multi-entity, or international organization.

• Background in a private-equity-backed or highly acquisitive organization.

• Capability to work in the country where the role is based; candidates are required to provide their UK work authorization status.

🏝️ Benefits

• Competitive salary along with performance bonuses.

• Flexible remote work options available.

• Comprehensive health, dental, and vision insurance packages.

• Learning & development budget for professional growth.

• Opportunity to influence the future of IRIS's corporate applications landscape during a significant phase of investment and growth.

• Continuous opportunities for learning and career advancement.

• A culture that values diversity and inclusion.

• Adjustments and accommodations for accessibility during the hiring process.