
Senior Director, Client Success
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Alabama, +27 more states.
• Manage Revecore’s most critical and intricate client relationships.
• Act as the primary relationship owner for key client stakeholders.
• Supervise client performance and spearhead recovery strategies for engagements at risk.
• Provide consistent updates to designated executive sponsors.
• Involve executive sponsors when strategic assistance or escalation is necessary.
• Lead the creation and implementation of action plans for clients facing challenges.
• Collaborate on recovery strategies with Operations and leadership teams.
• Monitor client health indicators using CSP or Salesforce.
• Showcase Revecore's value through strategic reporting.
• Discover opportunities for service expansion.
• Mentor Directors and Client Success Managers.
• Foster long-term client retention through proactive partnership management.
• At least 8 years of experience in the healthcare revenue cycle.
• Proven experience in managing large and complex client relationships.
• Strong skills in financial and operational analysis.
• Exceptional communication skills at the executive level.
• Must reside in the United States within one of the specified states: Alabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wisconsin, or West Virginia.
• Residents of South Dakota and Texas must be located within the CST time zone.
• Must be eligible to work in the United States.
• Successful completion of employment history verification and a background check is required.
• Opportunity to work remotely from home.
• A quiet and distraction-free home workspace.
• Secure home internet connection with download speeds greater than 20 Mbps and upload speeds exceeding 10 Mbps.
• Workstation equipment and related materials will be provided or accommodated.
• Affirmative Action/Equal Opportunity Employer.
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