Director, CRM Sales – HCLS

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assemble a team of direct CRM Sales Executives to accelerate new business sales growth in the region.

• Develop and implement the regional sales strategy in collaboration with Sales Operations, taking into account the competitive landscape and go-to-market planning.

• Participate in territory planning, relationship building, and opportunity cultivation.

• Drive revenue by providing support and assistance to Field Sales Teams in closing sales opportunities.

• Recruit, coach, and mentor team members effectively.

• Create territories and quotas for the sales team while communicating performance expectations clearly.

• Manage and report precise forecasts and pipeline information to the organization.

• Achieve quarterly and annual sales targets.

• Engage in C-level meetings to comprehend customer business needs.

• Foster relationships with Solution Consulting, Business Units, Professional Services, Marketing, partners, and ServiceNow executives.

• Retain and expand the existing customer base through regular non-sales engagement activities.

⛳️ Requirements

• Ideally located in a Major US Metro area, preferably within driving distance to a ServiceNow office.

• Proven success and expertise in Enterprise Healthcare Life Sciences (HCLS).

• Willingness to travel as necessary across US-based teams and accounts.

• Experience in leveraging or critically analyzing the integration of AI into work processes, decision-making, or problem-solving.

• Extensive history of successful new business sales, including strong presentation and negotiation skills at the C Level.

• Demonstrated success in recruiting, coaching, and managing a high-performing sales team.

• Strong strategic thinking, analytical capabilities, and financial planning skills to meet and exceed quotas and objectives.

• Responsibility for accurate CRM reporting, including current and future quarterly forecasts and opportunity assessments.

• Experience in driving sales processes and fostering effective relationships with Sales Operations.

• Ability to grasp the larger picture and business drivers surrounding IT.

• Capacity to establish long-term strategic and senior-level relationships.

• Adaptability and effectiveness in a rapidly changing and growing environment.

• Solid business and financial acumen.

• Proven partner relationships and networks, with the ability to enhance revenue streams and territory development through the partner ecosystem.

• Ownership of successful pipeline generation initiatives developed by marketing or the partner community.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.