Senior Director, Business Operations – Strategy

This is a fully remote position, open to applicants in New York.

📋 Description

• Propel the President's key initiatives from conception to execution.

• Establish an operational framework centered around bi-weekly cycles and immediate objectives.

• Serve as the representative of the President in relevant internal and external environments.

• Execute directives and initiatives with authority and confidentiality.

• Manage preparation and follow-up for meetings with the board, customers, partners, and internal leadership.

• Monitor action items to completion alongside critical partners and clients.

• Function as a strategic advisor to the President.

• Anticipate requirements, facilitate decisions, and provide knowledgeable feedback.

• Analyze business metrics and deliver evidence-based support for decision-making.

• Accompany the President on significant travel and at high-priority meetings.

• Document decisions, foster alignment, and ensure tracking of subsequent actions to completion.

• Cultivate trusted relationships throughout the organization.

• Identify risks and opportunities while establishing feedback mechanisms.

• Collaborate with communications, investor relations, and PR on the President's messaging.

• Take ownership of agendas and materials for leadership and segment meetings.

• Assist in the identification, hiring, and onboarding of additional talent for the President's office.

⛳️ Requirements

• 5-10+ years of experience in commercial, business operations, management consulting, or a strategic operator position.

• Ideally, experience in a fast-paced, technology-driven environment.

• Proven track record as a Chief of Staff or in a comparable high-impact operational role supporting a senior executive.

• Technical and product knowledge to collaborate effectively with engineering and product teams.

• Unwavering follow-through and an aptitude for systems thinking.

• Sound judgment and discretion concerning sensitive and confidential information.

• Excellent written, verbal, and interpersonal communication abilities.

• Capacity to influence executive stakeholders.

• Structured problem-solving skills in ambiguous and rapidly changing situations.

• Self-motivated and willing to work at any scope level.

• Willingness to travel periodically with the President and adjust to shifting priorities in real time.

🏝️ Benefits

• Flexible work arrangements, including the option to work from anywhere for up to 8 weeks each year.

• Flexible vacation policy.

• Two designated company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings plan.

• Tuition reimbursement opportunities.

• Employee incentive programs.

• Resources dedicated to mental, physical, and financial wellness.

• Two paid volunteer days off per year.

• Participation in pro-bono consulting projects and ESG initiatives.

• Health, dental, vision, disability, and life insurance options.

• 401(k) plan with company matching contributions.

• Paid sick and safe time off.

• Paid holidays, including two designated mental health days.

• Parental leave provisions.

• Sabbatical leave opportunities.

• Optional hospital, accident, and sickness insurance.

• Optional life and AD&D insurance.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement support.

• Employee Assistance Program access.

• Group Legal Identity Theft Protection benefit.

• Access to a 529 Plan.

• Commuter benefits available.

• Adoption & Surrogacy Assistance programs.

• Employee Stock Purchase Plan eligibility.

• Annual bonus potential based on enterprise and individual performance.