Director – Business Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Transform executive priorities into organized plans, operating rhythms, and defined execution responsibilities.

• Facilitate cross-functional initiatives and synchronize stakeholders on objectives, timelines, dependencies, and decision-making points.

• Create updates for leadership, materials for business reviews, and communications for executive-level audiences.

• Establish and oversee operating cadences, leadership meetings, follow-ups, action tracking, and accountability frameworks.

• Examine business performance, operational data, and stakeholder feedback to uncover trends, risks, gaps, and opportunities.

• Develop and nurture relationships with key stakeholders.

• Ensure adherence to operational policies, procedures, and standards.

• Identify and address operational risks through effective risk management strategies and contingency planning.

• Present operational performance and strategic initiatives to senior leadership.

• Foster innovation in operational practices utilizing technology and best practices.

⛳️ Requirements

• A Bachelor’s Degree in Business or a related discipline, or equivalent work experience is necessary.

• 7-10 years of experience in Business, Information Technology, or a related functional area is required.

• A minimum of 4 years in a management role is essential.

• Willingness to travel to SHI, Partner, and Customer Events.

• Ability to travel up to 25%.

• Advanced understanding of a company's market position, competitive landscape, and operational processes.

• Proven ability to manage and drive projects to successful completion.

• Skilled in identifying and mitigating risks effectively.

• Exceptional proficiency in establishing and maintaining stakeholder relationships.

• Strong strategic planning and implementation capabilities.

• Proficient in team leadership and mentorship.

🏝️ Benefits

• Opportunities for continuous professional development and leadership growth.

• Comprehensive health, wellness, and financial benefits.

• Access to world-class facilities and the necessary technology for success, whether in our offices or yours.

• Medical, vision, dental, 401K, and flexible spending options.