Senior Director, Business Analytics

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Define and take ownership of the Wiley Research analytics strategy, priorities, roadmap, and ensure alignment with executive strategic goals.

• Provide advanced commercial analysis to identify growth opportunities, retention risks, and areas of underperformance.

• Establish the Research analytics function and actively recruit and develop analytical talent.

• Lead competitive intelligence and market analysis utilizing external data, industry trends, and internal commercial performance metrics.

• Convert complex analytical findings into clear narratives for executives and board-level stakeholders.

• Evolve and standardize the Research KPI framework.

• Create and maintain executive dashboards and performance reports across various regions, teams, products, and customer segments.

• Provide scenario modeling, competitive benchmarking, and quantitative analysis to support commercial strategy.

• Promote the adoption of data-driven commercial decision-making throughout the Research sector.

• Ensure globally consistent definitions, metrics, and performance standards are upheld.

• Oversee commercial data governance, data quality, reporting integrity, and establish a reliable commercial single source of truth.

• Identify fragmented or duplicated data sources and implement data ownership standards.

• Collaborate with Business Analytics & Operations, Enablement, Technology & Operations, and Finance on data infrastructure, revenue reporting, forecasting, and performance measurement.

• Enhance reporting workflow efficiency, automation, and self-service reporting capabilities.

• Work together with Publishing, Marketing, Sales, Product, and Strategy teams to derive cross-functional commercial insights.

• Provide guidance to Research and Executive Leadership regarding commercial trends, strategic opportunities, and operational risks.

• Forge partnerships with data-generating teams to access and validate isolated data.

• Represent analytics in Research leadership forums.

• Mentor and cultivate analytical talent while building a community of practice.

⛳️ Requirements

• 12+ years of progressive experience in commercial analytics, business analytics, strategy, or business intelligence.

• Proven track record of establishing decision-support functions and influencing senior commercial leadership.

• Experience in leading or developing a commercial analytics function.

• Proficiency in setting up KPI frameworks and creating executive dashboards.

• Experience in building or significantly enhancing an analytics function within a complex organizational structure.

• Extensive expertise in commercial performance measurement, KPI design, and competitive intelligence.

• Experience in translating analytical outputs into actionable insights for executive decision-making.

• Experience collaborating with Finance on revenue reporting and forecasting methodologies.

• Skills in financial modeling, revenue analysis, and business scenario planning.

• Experience managing distributed data ownership and driving data governance initiatives without formal authority.

• Exceptional communication skills and a strong executive presence.

• Ability to produce board-quality commercial insights and tailor analytical narratives for senior audiences.

• Ability to influence and align senior stakeholders across various functions without direct authority.

• Proficiency with analytics and reporting tools such as Salesforce, Gainsight, BigQuery, Power BI, or similar.

• High tolerance for ambiguity and a proactive approach to action.

• Experience working across multiple geographies and time zones within a global enterprise.

• Preferred: experience in scholarly or academic publishing, information services, media, or technology undergoing digital transformation.

• Preferred: knowledge of open access, society publishing models, or research information ecosystems.

• Preferred: experience with AI-augmented analytics tools.

• Preferred: experience establishing an analytics function without prior data infrastructure.

🏝️ Benefits

• Meeting-free Friday afternoons.

• Professional development opportunities.

• Comprehensive employee programming that supports community, learning, and growth.

• Extensive benefits package.

• Reasonable accommodations for applicants and employees with disabilities.

• Opportunities for internal mobility.