Director of Parcel Portfolio Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the company's parcel portfolio strategy to boost margin, ensure service excellence, and maintain a competitive edge.

• Establish and refine the carrier mix strategy across national, regional, and alternative carriers.

• Spearhead the development of zone-skipping and injection strategies.

• Create and expand international parcel programs.

• Perform network design audits throughout the client portfolio.

• Assess cost, speed, reliability, and customer experience trade-offs.

• Identify systemic margin leakage and implement structural adjustments.

• Formulate portfolio-wide strategic initiatives to enhance retention and differentiation.

• Maintain the integrity of pricing strategies and commercial models for both new and existing clients.

• Guide pre-sales solution design for transportation pricing models.

• Construct and oversee cost-to-serve models across Parcel, LTL, and FTL.

• Define and uphold margin strategies and pricing guardrails.

• Establish standardized methodologies for savings attribution.

• Guarantee accuracy in onboarding pricing and scope integrity.

• Conduct scenario simulations to identify the optimal carrier mix and service architecture.

• Analyze shipment profiles and convert insights into margin and customer experience improvements.

• Develop precise cost models for deal pricing and safeguard against post-launch credits.

• Lead performance oversight across the parcel portfolio to ensure profitability, SLA adherence, and value realization.

• Manage executive-level Quarterly Business Reviews and strategic discussions regarding client performance.

• Supervise account-level profitability analysis and corrective action planning.

• Assist Sales in pre-contract modeling and strategic deal structuring.

• Deliver executive storytelling that communicates the value provided.

• Oversee escalation management for high-impact client issues.

• Implement parcel retention strategies and early risk identification.

• Lead and cultivate a high-performing team.

• Establish modeling standards, documentation protocols, and pricing review disciplines.

• Encourage data-driven decision-making.

• Collaborate virtually with Operations, Customer Service, Inventory Control, carriers, vendors, and other stakeholders.

• Support multi-site transportation and logistics operations across warehouse locations.

• Travel 50% as required by the role.

⛳️ Requirements

• Over 10 years of experience in parcel strategy specifically for e-commerce businesses.

• Proven experience managing a parcel portfolio exceeding $100M.

• Advanced expertise in financial modeling, including transportation cost modeling, scenario simulation, and margin analysis.

• Strong ownership of P&L and commercial insight.

• Experience in executive client-facing roles.

• In-depth knowledge of carrier pricing structures.

• Experience in designing pricing guardrails and establishing margin governance frameworks.

• Demonstrated ability to influence leaders in Sales, Finance, and Operations.

• Excellent escalation management and executive communication skills.

• Capacity to manage multiple priorities effectively.

• Ability to satisfactorily perform each essential duty.

• Capability to support various time zones and time-sensitive business operations.

🏝️ Benefits

• Fully remote position.

• Flexibility to accommodate different time zones and extended hours during peak shipping periods.

• Opportunity to participate in early morning or late afternoon meetings as necessary.

• 50% travel as required by the role.

• Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or genetics.