Senior Delivery Manager

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Ensure and enhance delivery visibility across intricate, dependency-laden projects.

• Monitor cross-team impediments, integration risks, and upstream/downstream exposure.

• Analyze the effects of scope alterations, timeline adjustments, and capacity limitations.

• Promote backlog readiness and discipline in dependency mapping.

• Identify, evaluate, and proactively manage delivery risks.

• Enhance delivery operational standards to minimize rework, carryover, and execution variability.

• Utilize AI tools for synthesizing status updates, crafting risk narratives, and summarizing backlogs while applying human judgment.

• Shape the behavior of engineers and product managers through structure and data insights.

• Present delivery trade-offs related to timeline, quality, and capacity considerations.

• Collaborate with Product Managers to uphold readiness standards and safeguard delivery integrity.

• Convey delivery feasibility, confidence levels, early warnings, and recovery options.

• Share production release schedules with development, product, and change advisory stakeholders.

• Coordinate efforts across engineering, quality engineering, architecture, and platform teams.

• Utilize delivery metrics to drive structural enhancements.

• Oversee Kanban-based delivery systems managing both planned work and high-priority operational demands.

• Balance the discipline of intake, flow efficiency, and planned delivery commitments.

• Manage the impact of work-in-progress and the costs associated with context-switching.

• Maintain processes for intake and triage of interrupt-driven tasks.

• Track Kanban flow metrics to identify bottlenecks and ensure throughput.

• Collaborate with dependent teams and platform consumers.

• Manage sprint cadence and the health of iterations across engineering teams.

• Implement sprint entry discipline and uphold story readiness standards.

• Enhance sprint predictability through analysis of carryover, velocity trends, and planning accuracy.

• Manage scope pressures during active sprints using trade-off modeling.

• Maintain visibility of cross-sprint dependencies.

• Conduct retrospectives as structured operational reviews and ensure follow-through.

⛳️ Requirements

• 5 to 7 years of experience in delivery management within software engineering teams in a fintech or similarly regulated, technically complex setting.

• Demonstrated capability to influence the behavior of engineers and product managers through structured approaches, data, and clear framing.

• Proven track record of building or significantly enhancing delivery systems.

• Experience in modeling delivery trade-offs and presenting structured options to leadership.

• In-depth understanding of the software development lifecycle (SDLC), including integration complexities, release management, dependency modeling, and cross-team coordination.

• Strong proficiency in Jira for tracking dependencies, modeling delivery, and gaining operational insights.

• Comfort in operating within API-heavy, integration-reliant backend environments.

• Previous experience managing Kanban-oriented teams in service-focused or platform engineering environments.

• Demonstrated application of flow metrics, including lead time, cycle time, and work-in-progress (WIP).

• Proven experience with AI-assisted tools, such as large language models or AI-enhanced Jira workflows.

• A calm and structured approach to dealing with ambiguity.

• Excellent written and verbal communication skills.

• A Bachelor’s degree or equivalent experience.

• Prior experience managing sprint-based teams, emphasizing planning discipline and enforcement of the Definition of Ready.

• Familiarity with CI/CD pipelines, deployment infrastructure, or cloud services.

• Experience coordinating iterative and continuous-flow teams.

• Familiarity with ServiceNow or similar change management tools.

• Experience supporting offshore or distributed engineering teams.

• Agile, Scrum, or Kanban certification (CSM, PSM, KMP, or equivalent).

🏝️ Benefits

• Competitive Compensation.

• Comprehensive Health Benefits; including Medical, Dental, Vision, Life Insurance, and Paid Parental Leave.

• Company Matched 401k.

• Paid Time Off, Paid Holidays, and Paid Volunteer Hours.

• Employee Resource Groups (such as Black Inclusion Group, Women in Leadership, PRIDE, and Adelante).

• Employee Stock Purchase Program.

• Tuition Reimbursement.

• Charitable Gift Matching.

• Provision of job-required equipment and services.

• Opportunities for inclusive collaboration, innovation, and professional development.