Senior Customer Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Report directly to the Director of Customer Success

• Oversee client partnerships

• Deliver exceptional customer success partnerships

• Ensure clients maximize the use and benefits of PointClickCare’s solutions

• Facilitate engagements with C-level clients

• Travel to different client sites as necessary

⛳️ Requirements

• Background in business consulting

• Knowledge of enterprise-level operations to engage with C-suite executives

• Enthusiasm for the future of work

• Dedication to collaborating with colleagues to influence both acute and long-term post-acute care markets

• Willingness to travel to various client locations as needed

🏝️ Benefits

• Flexible remote work options

• Travel to various client locations as required