Senior Customer Development Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead the strategic growth, business development, and execution of distribution within military retail channels.

• Own the sales strategy for significant government and military accounts, including DeCA, AAFES, NEXCOM, MCX, and CGX.

• Maximize sales volume, net revenue, and category share for Link Snacks products in the military sector.

• Manage direct relationships with military/government buyers, broker networks, and broker partners.

• Unlock new distribution opportunities and enhance product shelf presentation.

• Achieve both top-line and bottom-line sales and profit objectives.

• Develop DSMP (Distribution, Shelving, Merchandising, Pricing) strategies.

• Align customer strategies with annual business plans and formulate 1–3-year strategic customer initiatives.

• Maintain transparent and timely communication with internal teams, customers, and brokers.

• Expand Link Snacks’ in-store footprint through channel-specific business opportunities.

• Analyze customer data and devise action plans to meet sales targets.

• Collaborate with Demand Planning, RGM, and Sales Strategy on category and channel tactics.

• Present information in a compelling and persuasive manner.

• Foster relationships across customer organizations and various Link Snacks departments.

• Manage deduction and accounts receivable matters.

• Train and lead the broker network as necessary.

• Conduct store audits, establish promotional displays, and participate in trade shows.

• Partner with remote Sales Managers to share consumer insights, align pricing strategies, and implement national brand campaigns.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• Minimum of 5 years of experience in the CPG industry.

• At least 3 years of direct sales experience in military channels.

• Excellent communication and presentation abilities.

• Proficient in MS Office applications.

• Capability to thrive in a fast-paced, dynamic environment.

• Willingness to travel approximately 30%–40% as needed for business requirements.

• Must be able to regularly lift, carry, and handle 25 pounds or more.

• Ability to sit, stand, walk, reach, and lift for extended durations.

• Capability to work from a dedicated home office.

• E-Verify employment authorization verification is required for newly hired employees.

🏝️ Benefits

• Annual incentives and program-specific awards.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life insurance.

• Disability insurance.

• Participation in a 401(k) plan.

• Paid holidays.

• Paid time off.

• Remote work from a dedicated home office.

• Access to modern digital collaboration tools (Microsoft Teams, Slack, Zoom).