Senior Customer Application Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and oversee ACiS and FACTS engineering quality strategies, liaising with HVDC PEM to guarantee adherence to EMH guidelines.

• Oversee technical coordination across various project work packages.

• Work in conjunction with the HVDC Product Delivery Group in Stafford, UK to develop technically and economically viable HVDC solutions.

• Be responsible for the timing and quality of project outputs within the PDG/SL scope.

• Act as the primary technological representative for the business throughout the Inquiry to Order phase.

• Create technical solutions, configurations, performance assessments, and economic evaluations during pre-ITO activities.

• Offer technical assistance for subcontractor and power equipment bidding processes.

• Direct and coordinate the technical components of AC and DC power substation projects.

• Manage technical interfaces for GSI/SL/PDG solution integration.

• Guide engineers and designers while collaborating with sourcing and project teams regarding specifications, costs, and timelines.

• Ensure engineering solutions align with customer technical specifications.

• Maintain the reference solution and oversee modifications through change control processes.

• Review engineering documentation to ensure compliance with customer specifications.

• Supervise the physical design, layouts, drawings, equipment, cabling, grounding, control buildings, studies, calculations, and bills of material for outdoor substations.

• Coordinate a clause-by-clause analysis to ensure compliance with HVDC product solutions.

• Generate Engineer, Procure, & Construct estimates for utility, industrial, renewable, FACTS, HVDC, systems, communications, and BOP projects.

• Draft specifications for high-voltage equipment and material purchase requests.

• Assess vendor quotations and formulate subcontracted engineering scopes of work.

• Assist in customer presentations showcasing technical capabilities and proposals.

• Develop, monitor, and track engineering schedules and deliverables.

• Lead Gate and Design Reviews.

• Produce proposals, technical specifications, design-hour and material estimates, vendor quotation support, drawing requirements, clarifications, exceptions, and technical responses.

• Aid in defining and validating the PDG engineering design quality plan.

⛳️ Requirements

• A Bachelor’s degree in Engineering from an accredited institution (BSEE is highly preferred).

• A minimum of ten years' experience in ACiS systems, FACTS, or HV & EHV substation design in industrial, renewable, or utility sectors.

• Strong communication and interpersonal abilities.

• Capability to collaborate effectively in a team setting.

• Proven ability to lead a team and take responsibility for its results.

• Willingness and ability to travel up to 20% of the time, including international travel.

• Must adhere to company travel and tax regulations.

• Must possess legal authorization to work in the United States.

• A Professional Engineering License in the United States or Canada is preferred.

• Extensive experience in EPC engineering related to T&D, Power Generation, or Oil & Gas is preferred.

• Familiarity with civil work, plant configurations, control and protection hardware, system and performance studies, or electrical design is preferred.

• Knowledge of IEC, IEEE, ANSI, NEC, NESC, and NERC CIP standards and codes is preferred.

• Understanding of the technical standards of Independent System Operators and utilities is preferred.

• Proficiency in computer skills, automation tools, software development, CAD software, and/or 3D CAD/BIM applications is preferred.

• Fifteen years of experience in T&D substation/power delivery systems engineering and project management is preferred.

• Knowledge of battery sizing, DC systems, transformers, circuit breakers, circuit protection, cables, bus, insulators, arrestors, grounding, and lightning protection is preferred.

• Understanding of load flow, short-circuit, and insulation coordination studies is preferred.

• Experience in GIS and AIS substation projects is preferred.

• Field testing and commissioning experience is preferred.

• Proficient in electrical and mechanical troubleshooting.

• Ability to develop and implement standards and structured quality programs.

• Capability to certify engineering automation output post-tool development.

🏝️ Benefits

• Discretionary annual bonus.

• Coverage for medical, dental, vision, and prescription drugs.

• Access to Health Coach services.

• Employee Assistance Program.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions.

• Company contributions to retirement plans.

• Resources and financial planning consultants from Fidelity.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance coverage.

• 12 paid holidays.

• Permissive time off.

• Opportunities for professional development.

• Relocation assistance is not available.