Mechatronics Application Engineer

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Offer technical guidance and assistance to sales teams, distribution partners, and clients concerning applications and production processes.

• Develop technical content for marketing initiatives, including application and video tutorials.

• Interact with external control groups to remain informed about market trends.

• Build relationships with controls engineers within customer organizations.

• Communicate with MAEs and Technical Support colleagues across North America.

• Deliver onsite customer support for prototype initiations and proof-of-concept projects.

• Configure networks, integrate devices, and conduct product sizing and selection.

• Create a repository of software applications and libraries to enhance commissioning efficiency.

• Collect customer feedback and communicate it to Product Management.

• Collaborate with Technical Support to address technical support inquiries.

• Assess the technical and commercial viability of proposals.

• Discuss controls and electromechanical proposals to enhance machine performance and boost component sales.

• Contribute to the development of automated machinery concepts, specifications, and designs.

• Offer support regarding industry norms and regulations.

• Identify and secure projects based on expertise in applications, automation, and sectors.

• Share knowledge with Business Drivers to foster solution adoption.

• Provide technical training and knowledge transfer to MAE and Business Development teams.

• Serve as the primary technical liaison among customers, Sales Engineering, and Festo technical departments during the pre-sales phase.

• Collaborate closely with Technical Support to resolve customer technical issues.

• Work additional hours as needed to complete essential tasks.

• Travel for training, customer engagements, company events, or visits to headquarters and regional offices.

⛳️ Requirements

• Proficiency in English is required; Spanish is an advantage.

• Ability to read, analyze, and interpret moderately complex documents.

• Capable of responding effectively to sensitive inquiries or complaints.

• Skilled in delivering effective presentations and addressing technical or complex subjects to clients.

• Experience with the Microsoft Office suite.

• Familiarity with IEC61131-3 programming languages.

• Knowledge of CODESYS, Rockwell Automation Studio 5000, Siemens TIA Portal, Beckhoff TwinCAT 3, and/or Omron Sysmac Studio.

• Proficiency in Python, C++, C#, and LabVIEW is a plus.

• Knowledge of EtherCAT, EtherNet/IP, PROFINET, Modbus TCP, TCP/IP, and IO-Link.

• Understanding of motion control principles, PLCs, and distributed I/O systems.

• Ability to size and design servo motor applications.

• Familiarity with pneumatics and pneumatic control logic.

• Strong troubleshooting skills.

• Knowledge of CAD systems.

• Bachelor's Degree (BS in Mechatronics Engineering, Electrical Engineering, or Mechanical Engineering); an MBA is preferred.

• Minimum of 5–10+ years of experience in project management, controls engineering, sales, and technical support within the industrial automation sector.

• Experience with Festo is an advantage.

• Background in Mechatronics, electromechanical, or robotics engineering.

• Comprehensive understanding of industrial automation.

• Experience in sales and customer relationship management.

• Exceptional communication and presentation abilities.

🏝️ Benefits

• Travel may be required for business purposes, including skill development, training, customer visits, or company events.

• Global benefits (specific details not provided).