Field Sales Application Engineer

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Collaborate with regional sales teams to offer technical expertise throughout the sales process, from initial discovery to final deployment.

• Conduct product demonstrations, system design consultations, and technical presentations for integrators, consultants, and end users.

• Assist in the development of specifications with architecture and engineering firms, as well as security consultants, to effectively position ASSA ABLOY solutions in project designs.

• Support the design of system architecture, including readers, controllers, credentials, and both cloud-based and on-premises software platforms.

• Provide hands-on assistance for product evaluations, pilot deployments, and troubleshooting in the field.

• Act as a subject matter expert on Control iD and electronic access control solutions, which include biometric, mobile, and IP-based systems.

• Collect field intelligence regarding competitors, customer requirements, and emerging trends to inform product and marketing strategies.

• Facilitate technical training sessions for integrators and channel partners.

• Work in collaboration with product management, support, and engineering teams to address issues and enhance offerings.

⛳️ Requirements

• 3–7+ years of experience in a sales engineering, applications engineering, or technical support capacity within the electronic access control or physical security sector.

• Solid understanding of access control system components, including RFID, mobile, and biometric credentials, as well as readers, controllers, and management software.

• Familiarity with networking fundamentals, such as TCP/IP, PoE, and VLANs.

• Knowledge of principles related to system integration.

• Experience collaborating with systems integrators, security consultants, and enterprise end users.

• Ability to convert technical capabilities into customer value and business outcomes.

• Excellent technical and customer-facing presentation and communication skills.

• Willingness to travel within the region approximately 30–50% of the time.

• Preferred experience with Control iD or similar biometric/IP-based access control platforms.

• Familiarity with UL 294, OSDP, and SIA protocols is a plus.

• Preferred experience in supporting cloud-based access control solutions and mobile credential ecosystems.

• Background in low-voltage system design or installation is advantageous.

• Bilingual in English/Spanish or Portuguese is a plus.

🏝️ Benefits

• Regular feedback, training, and development opportunities.

• Career advancement opportunities at local, regional, or international levels.

• Diverse and inclusive teams.

• Flexibility for remote work arrangements.