Senior Consultant Relations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and cultivate trust-based relationships with employee benefits brokers, consultants, and trusted advisors within assigned markets.

• Identify and prioritize firms, offices, and individual relationships that hold the greatest potential to impact pipeline, revenue, and market visibility.

• Create engagement strategies specifically tailored to partners, firms, and markets.

• Act as the primary relationship owner for BetterHelp with assigned brokers and consultants.

• Position BetterHelp as a reliable partner in behavioral health.

• Sustain relationships through outreach, educational initiatives, programming, events, and various engagement opportunities.

• Generate broker- and consultant-sourced opportunities and create a qualified pipeline for Account Executives.

• Identify opportunities within partner portfolios and initiate introductions and new discussions.

• Collaborate with Account Executives to transition qualified opportunities and progress sourced business.

• Assist in client pitches, RFPs, finalist presentations, and other phases of the sales process.

• Track partner-generated opportunities and leverage engagement and pipeline data to assess relationship effectiveness.

• Execute partner enablement and go-to-market initiatives.

• Deliver partner-focused presentations, training, resources, and sales tools in collaboration with internal teams.

• Articulate BetterHelp’s value proposition through engaging narratives for brokers, consultants, and clients.

• Utilize internal data, market intelligence, partner feedback, and performance metrics to enhance engagement strategies.

• Gather insights on client requirements, market trends, competitive dynamics, and opportunities.

• Provide input on positioning, enablement, product enhancements, and go-to-market strategies.

• Work with Sales Leadership, Account Executives, Partnerships, Marketing, Product, Operations, and other teams.

• Represent BetterHelp within the employee benefits landscape and contribute to a high-performing Enterprise team.

• Report directly to the Head of Enterprise Sales.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related discipline, or an equivalent combination of education and relevant experience.

• Over 8 years of relevant experience within the employee benefits broker and consultant ecosystem.

• Comprehensive understanding of the employee benefits broker and consultant landscape.

• Proven history of establishing and maintaining broker and consultant relationships that yield introductions, referrals, qualified pipeline, or new business opportunities.

• Experience in developing relationships through both in-person and virtual engagements, including meetings, presentations, educational programs, and industry events.

• Background in partnering with sales teams to cultivate opportunities and assist with pitches, RFPs, finalist presentations, and other stages of the sales process.

• Exceptional relationship-building and influencing abilities.

• Strong communication, presentation, and storytelling skills.

• Sound business judgment with the ability to independently prioritize relationships, markets, and opportunities.

• Capacity to balance hands-on relationship management with strategic prioritization, consistent follow-through, and long-term market development.

• Highly organized, capable of managing multiple relationships, opportunities, initiatives, and deadlines concurrently.

• Data-driven and detail-oriented, skilled in utilizing market insights, partner feedback, pipeline activities, and performance metrics.

• Strong sense of ownership and accountability; able to work independently while collaborating with various teams.

• Experience in employee benefits, healthcare, digital health, behavioral health, or a related field is strongly preferred.

🏝️ Benefits

• Flexible remote work arrangement complemented by in-person bonding experiences funded by the company.

• Competitive salary package.

• Comprehensive perks program, including free therapy, employee wellness initiatives, and more.

• Excellent health, dental, and vision insurance coverage.

• 401(k) plan with employer matching contributions.

• Opportunity to contribute to something transformative that positively impacts lives.

• Access to any hardware or software that enhances your productivity and happiness.

• A fantastic community of colleagues.

• Reimbursement for approved travel expenses incurred for company-related requests.

• Reasonable accommodations for employees who are unable to travel.