Senior Consultant – Human Services Subject Matter Expert

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert in human services programs for BerryDunn projects involving state HHS agency clients.

• Guide the human services business operations team dedicated to the Guam Department of Health and Human Services project.

• Comprehend and implement federal regulations related to human services and public health.

• Spearhead the execution of new federal regulations and waivers.

• Oversee the creation of project artifacts.

• Track corrective action plans and foster continuous quality improvement.

• Recognize the necessity for staff aids and training initiatives.

• Assist in the formation of business processes and standard operating procedures.

• Aid in the adoption of new technology.

• Lead and ensure the timely and budget-compliant delivery of client services.

• Delegate and manage staff while supervising the development of deliverables.

• Communicate project status, risks, and issues to diverse audiences, including client executive leadership.

• Motivate and inspire project teams, acting as a trusted advisor to clients.

• Facilitate stakeholder meetings and interviews with clients.

• Uphold service and deliverable quality in line with BerryDunn’s Consulting Quality Management Program.

• Foster staff development and engage in or lead training and learning activities.

• Contribute to a positive, enjoyable, and innovative team culture within HHS.

⛳️ Requirements

• Bachelor’s degree in human services, public health, social services, or a related field, or equivalent work experience.

• Over 8 years of experience with or for state government agencies that manage human services programs.

• Familiarity with state government human services programs, services, and policies.

• Experience in human services program management.

• Proven track record in leading project teams.

• Desire and experience in coaching and mentoring junior team members.

• Strong project management and organizational abilities.

• Exceptional written communication skills, with the ability to document complex issues clearly and logically.

• Strong verbal and presentation skills, capable of explaining complex issues to various audiences.

• Ability to manage multiple assignments and deliver quality results promptly.

• Capacity to foster and maintain positive working relationships with staff and diverse groups.

• Proficiency in working both independently and collaboratively.

• Skills in Microsoft Office suite, including MS PowerPoint, Project, Visio, and Excel.

• Availability to work Guam hours from 8 am to 12 pm Tuesday through Friday Chamorro Standard Time (ChST).

• Willingness to travel up to 50% based on client and project requirements.

🏝️ Benefits

• Eligible employees can access benefits that enhance physical, mental, career, social, and financial wellness.

• Annual discretionary bonus based on personal and company performance.

• Reasonable accommodations provided for applications, interviews, and job functions.

• Opportunities for learning, development, and well-being programs.

• A diverse and inclusive workplace culture.