Senior Configuration & Release Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish, oversee, and govern configuration-management and release-management processes for the ENLIST software portfolio.

• Define and uphold approved configuration baselines for applications, services, interfaces, infrastructure components, documentation, and supporting artifacts.

• Identify configuration items while maintaining version control, ownership details, relationships, dependencies, and status information.

• Maintain configuration records and reconcile approved configuration items with the CMDB.

• Investigate and address discrepancies among source repositories, deployment environments, release records, inventories, and CMDB data.

• Prepare configuration summaries and baseline statuses for reporting, audits, release reviews, and operational support.

• Maintain change records and ensure that approved changes are traceable from request and authorization through implementation and validation.

• Coordinate configuration-control and change-control activities with Government representatives and program governance bodies.

• Support change-control board reviews with impact assessments, dependency information, implementation plans, rollback plans, and decision materials.

• Analyze proposed releases for technical, operational, security, interface, data, training, documentation, and scheduling impacts.

• Develop and maintain integrated release plans, schedules, readiness criteria, dependencies, approval points, and implementation milestones.

• Coordinate release activities across development, testing, cybersecurity, infrastructure, database, cloud, network, training, service management, and operations teams.

• Maintain source and version descriptions, known-defect lists, bills of materials, build instructions, installation procedures, deployment instructions, configuration guidance, validation steps, and rollback procedures.

• Assemble complete, approved, reproducible, and traceable release packages.

• Coordinate release-readiness reviews and approvals of releases.

• Support deployment scheduling, implementation coordination, status communication, issue escalation, and post-deployment validation.

• Coordinate rollback or recovery activities when acceptance criteria are not met.

• Manage operational handover, providing support teams with procedures, configuration information, known issues, contacts, and troubleshooting guidance.

• Ensure that implemented releases and configuration changes are accurately reflected in the CMDB and supporting records.

• Track release metrics, configuration discrepancies, unauthorized changes, failed changes, rollback activity, known defects, and improvement actions.

• Support audits, assessments, inspections, and reviews by producing traceable configuration and release evidence.

• Participate in sprint planning, release planning, demonstrations, retrospectives, and program-governance activities.

• Promote continuous improvement of configuration control, release quality, CMDB accuracy, documentation, and operational transition.

⛳️ Requirements

• Active Secret clearance or higher.

• Bachelor’s degree in information technology, information systems, or a related field, or an equivalent as permitted by the applicable labor category.

• A minimum of eight years of relevant professional experience.

• Experience in conducting configuration analysis.

• Experience in establishing, maintaining, or controlling configuration baselines.

• Experience in maintaining or reconciling configuration data within a CMDB.

• Experience in planning and coordinating software or technology releases.

• Experience in preparing and maintaining technical documentation.

• Experience in managing change records, configuration items, versions, dependencies, or release artifacts.

• Ability to analyze release impacts across applications, interfaces, data, infrastructure, cybersecurity, testing, training, and operations.

• Ability to maintain source and version descriptions, known-defect lists, bills of materials, configuration summaries, and build or deployment documentation.

• Ability to coordinate release approvals, implementation activities, validation, rollback planning, and operational handover.

• Ability to maintain accurate, complete, and auditable configuration and release records.

• Strong analytical, organizational, facilitation, technical documentation, and stakeholder-communication skills.

• Ability to collaborate effectively with Government representatives, developers, testers, cybersecurity personnel, infrastructure teams, service-management teams, and operations personnel.

• Preferred: ITIL certification or recognized configuration-management certification.

• Preferred: ITIL 4 Foundation, ITIL 4 Practice Manager, or an advanced ITIL credential.

• Preferred: Configuration Management Process Improvement Center certification, CM2 certification, or another recognized configuration-management credential.

• Preferred: Experience supporting federal or Department of Defense software-development, modernization, or information-technology programs.

• Preferred: Experience supporting mission-critical, regulated, security-sensitive, or high-availability systems.

• Preferred: Experience with ServiceNow CMDB, BMC Helix, Jira Service Management, or comparable configuration-management platforms.

• Preferred: Experience with GitHub, GitLab, Azure DevOps, Artifactory, Nexus, or comparable source-code and artifact-management platforms.

• Preferred: Experience with automated build, CI/CD, deployment, and release-management pipelines.

• Preferred: Experience preparing bills of materials or software bills of materials.

• Preferred: Experience supporting configuration-control boards, change-advisory boards, release-readiness reviews, or formal Government approval processes.

• Preferred: Experience with baseline audits, configuration-status accounting, physical configuration audits, or functional configuration audits.

• Preferred: Familiarity with Agile, DevSecOps, systems-engineering, service-transition, and secure software-development practices.

• Preferred: Familiarity with DoD security requirements, DISA Security Technical Implementation Guides, software supply-chain controls, and release governance.

• Preferred: Experience coordinating production deployments, operational handovers, rollback activities, and post-implementation reviews.

🏝️ Benefits

• Equal Employment Opportunity and Affirmative Action employer.

• Pay transparency protections.

• Resume and personal information considered for this and comparable positions.