Senior Community Development Manager

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Develop and oversee a dynamic pipeline of employer relationships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Build connections with chambers of commerce and economic development organizations.

• Position WRC certification as a key asset for workforce and talent attraction.

• Manage a portfolio of Work Ready Communities and monitor certification progress.

• Identify growth opportunities and drive initiatives to advance communities.

• Expand the distribution of WorkKeys curriculum licenses, assessments, and credentials.

• Collaborate with ACT Sales for contract execution.

• Link communities to federal and state workforce funding resources.

• Foster partnerships among employers, training providers, workforce boards, and educational institutions.

• Maintain accurate CRM pipeline records.

• Deliver regular reports on employer acquisition, community development, and product expansion.

• Complete the onboarding process for the WRC six-level framework and WorkKeys product suite.

• Establish relationships with community and chamber partners and develop an outreach pipeline for employers.

• Drive employer recognitions and engage in discussions about WorkKeys curriculum licenses.

• Showcase commercial success through employer recognitions, community advancement, and product revenue growth.

• Function independently within the assigned portfolio while contributing to broader WRC strategic objectives.

⛳️ Requirements

• A minimum of 5 years of experience in account management, business development, or economic development with a proven record of growth outcomes.

• Experience in managing a portfolio of accounts or community/government partnerships.

• Proven track record in selling or positioning workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficiency in CRM systems and strong pipeline management practices.

• Exceptional presentation and communication skills for both internal and external audiences at all organizational levels.

• Willingness to travel 30–50% within the designated region.

• Bachelor's degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• Applicants must be legally authorized to work in the U.S. without visa sponsorship.

• A Master's degree in business, economic development, workforce development, or a related field is preferred.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• A background in consultative or solution selling within a B2B or government-adjacent context is preferred.

• Familiarity with ACT WorkKeys products and the NCRC credentialing ecosystem is preferred.

• Completion of the ACT National Career Readiness Certificate is recommended.

🏝️ Benefits

• Company-paid life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company match.

• Paid holidays.

• Paid time off.

• Incentive eligibility.

• Commitment to diversity, equity, and inclusion.

• Opportunities for team development and learning experiences.

• Criminal background check for finalists.