Clinical Community Analyst

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee investigator portals from the initiation of studies through to their conclusion and subsequent archiving.

• Collaborate with study teams to create and implement strategies for site engagement and communication.

• Develop, maintain, and publish content for the portal, including news updates, communications, surveys, forms, dashboards, and study resources.

• Manage portal launches and ongoing activities in coordination with study teams and external vendors.

• Assist in user management for the portal and provide business support to stakeholders.

• Lead and conduct meetings with study teams regarding portal planning, implementation, and ongoing study operations.

• Track portal activity and engagement, identifying opportunities to enhance the site experience.

• Investigate, monitor, and resolve issues related to the portal, escalating as necessary.

• Contribute to process enhancements, training initiatives, operational documentation, and the development of best practices.

• Provide support for wider site engagement initiatives and technology-related projects as needed.

⛳️ Requirements

• A degree in Life Sciences, Health Sciences, or equivalent relevant experience.

• Experience in clinical trials or clinical research environments.

• Familiarity with investigator portals or similar clinical technology platforms that aid study sites and investigators.

• Strong comprehension of clinical trial processes and study execution.

• Exceptional organizational and project coordination abilities, capable of managing multiple tasks concurrently.

• Strong written and verbal communication capabilities.

• Experience in creating communications, newsletters, site-facing content, or engagement materials.

• Proficiency in Microsoft Office, including the capacity to analyze and effectively present information.

• Ability to thrive within global, cross-functional teams.

• Employment is contingent upon possessing the legal right to work in the country where the position is located.

• Preferred: experience in supporting global or multi-regional clinical trials.

• Preferred: direct experience with study teams, investigators, sites, or clinical technology vendors.

• Preferred: experience in delivering training, onboarding, or user support.

• Preferred: knowledge of site engagement strategies and principles of change management.

• Additional language skills would be a plus.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs, including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life assurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.