Senior Community Development Manager

This is a fully remote position, open to applicants in Kansas, +3 more states.

📋 Description

• Develop and maintain a robust pipeline of employer partnerships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Build connections with chambers of commerce and economic development organizations.

• Position WRC certification as a key asset for workforce and talent attraction.

• Manage a portfolio of WRC communities and monitor their certification progress.

• Identify opportunities for advancement and initiate actions to propel communities forward.

• Expand the distribution of WorkKeys curriculum licenses, assessments, and credentials.

• Collaborate with ACT Sales for contract execution.

• Link communities with federal and state workforce funding opportunities.

• Foster introductions and partnerships among employers, training providers, workforce boards, and educational partners.

• Keep accurate records in the CRM pipeline.

• Provide consistent reporting on employer acquisition, community development, and product growth.

• Complete structured onboarding for the WRC six-level framework and WorkKeys product suite.

• Cultivate relationships with community contacts and chamber partners.

• Create employer recognitions and initiate discussions around WorkKeys curriculum licenses.

• Spot opportunities for certification level advancement.

• Exhibit commercial success through employer recognitions, community progress, and product revenue growth or expansion.

• Operate independently within the assigned portfolio while contributing to the overall strategic goals of WRC.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• Over 5 years in account management, business development, or economic development, demonstrating measurable growth outcomes.

• Experience managing a portfolio of accounts or community/government partnerships.

• Proven track record in selling or promoting workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficiency in CRM systems and strong pipeline management practices.

• Exceptional presentation and communication skills for engaging with both internal and external audiences at all levels of the organization.

• Willingness to travel 30-50% within the assigned region.

• Preference for candidates based in Texas, Louisiana, Oklahoma, or Kansas.

• Bachelor's degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• A Master's degree in business, economic development, workforce development, or a related field is preferred.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling in a B2B or government-related context is preferred.

• Knowledge of ACT WorkKeys products and the NCRC credentialing framework is preferred.

• Applicants must have authorization to work in the U.S. without the need for visa sponsorship.

• Final candidates must undergo a criminal background check as a condition of employment.

• Completion of the ACT National Career Readiness Certificate is recommended.

🏝️ Benefits

• Company-paid life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays.

• Paid time off.

• Eligibility for incentives.

• A diverse, inclusive, and equitable workplace.

• Opportunities for team member development.

• Team member experiences designed to strengthen connections, explore ideas, learn from customers, and celebrate achievements.