Senior Community Development Manager

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Develop and oversee a dynamic pipeline of employer relationships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Forge partnerships with chambers of commerce and economic development organizations.

• Position the WRC certification as a valuable asset for workforce and talent attraction.

• Manage a portfolio of WRC communities, monitor progress, identify growth opportunities, and implement strategies to advance communities.

• Propel the expansion of WorkKeys curriculum licenses, assessments, and credentials within the designated portfolio.

• Collaborate with ACT Sales for contract execution.

• Link communities to federal and state workforce funding sources.

• Facilitate connections and collaborations among employers, training providers, workforce boards, and educational partners.

• Maintain records in the CRM pipeline.

• Provide consistent updates on employer acquisition, community development, and product growth.

• Complete onboarding for the WRC six-level framework and WorkKeys product suite.

• Cultivate relationships with community contacts and chamber partners.

• Showcase commercial success through employer recognitions, community progress, and product revenue enhancement.

• Operate independently within the portfolio while contributing to broader WRC strategic objectives.

⛳️ Requirements

• A minimum of 5 years of experience in account management, business development, or economic development with proven growth results.

• Experience in managing a portfolio of accounts or community/government partnerships.

• A successful track record in selling or positioning workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficiency in CRM systems and effective pipeline management practices.

• Exceptional presentation and communication skills for engaging with internal and external audiences at all organizational levels.

• Willingness to travel 30-50% within the assigned region.

• Bachelor's degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience that provides comparable knowledge and abilities.

• Applicants must be authorized to work in the U.S. without requiring visa sponsorship.

• A Master’s degree in business, economic development, workforce development, or a related field is preferred.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling within a B2B or government-adjacent context is preferred.

• Knowledge of ACT WorkKeys products and the NCRC credentialing ecosystem is preferred.

• Completion of the ACT National Career Readiness Certificate is recommended.

• Finalists will undergo a criminal background check as a condition of employment.

🏝️ Benefits

• Company-paid life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health spending accounts.

• Flexible dependent spending accounts.

• 401(k) retirement savings with company match.

• Paid holidays.

• Paid time off.

• A diverse and inclusive workplace.

• Opportunities for team member growth.

• Team member experiences to enhance connections, explore ideas, learn from customers, and celebrate success.