Senior Community Development Manager

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Develop and maintain a robust pipeline of employer partnerships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Cultivate relationships with chambers of commerce and economic development entities.

• Position WRC certification as a valuable asset for workforce and talent attraction.

• Manage a portfolio of Work Ready Communities and monitor certification advancements.

• Identify opportunities for progress and initiate actions to propel communities forward.

• Foster the growth of WorkKeys curriculum licenses, assessments, and credentials.

• Collaborate with ACT Sales for contract management and execution.

• Connect communities with federal and state workforce funding resources.

• Facilitate collaborations among employers, training providers, workforce boards, and educational partners.

• Maintain records in the CRM pipeline.

• Provide regular updates on employer acquisition, community progress, and product expansion.

• Oversee the onboarding of the WRC six-level framework and WorkKeys product suite.

• Build relationships with community and chamber partners and develop employer outreach strategies.

• Drive employer recognitions, discussions on WorkKeys curriculum licenses, product revenue, and community certification progress.

• Operate independently across the portfolio while contributing to broader WRC strategic objectives.

⛳️ Requirements

• Minimum of 5 years of experience in account management, business development, or economic development with proven growth results.

• Experience managing a portfolio of accounts or partnerships with communities or government entities.

• Proven track record in selling or promoting workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficiency in CRM systems and strong habits in pipeline management.

• Exceptional presentation and communication skills for engaging with diverse audiences at all organizational levels.

• Willingness to travel 30–50% within the assigned region.

• Preference for candidates located in Nevada, Arizona, New Mexico, California, and Colorado.

• Bachelor’s degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• Applicants must be authorized to work in the U.S. without requiring visa sponsorship.

• A Master's degree in business, economic development, workforce development, or a related field is preferred.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience engaging with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling within a B2B or government-related context is preferred.

• Familiarity with ACT WorkKeys products and the NCRC credentialing system is preferred.

• Final candidates will undergo a criminal background check.

• Completion of the ACT National Career Readiness Certificate is recommended.

🏝️ Benefits

• Company-paid life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays.

• Paid time off.

• Eligibility for incentives.

• A diverse, inclusive, and equitable workplace.

• Opportunities for team member development.

• Team member experiences designed to foster connections, explore ideas, learn from customers, and celebrate achievements.