Senior Community Development Manager

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Develop and maintain a proactive pipeline of employer partnerships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Build connections with chambers of commerce and economic development agencies.

• Advocate for WRC certification as a valuable asset for workforce and talent attraction.

• Manage a collection of Work Ready Communities and monitor certification advancements.

• Identify opportunities for growth and take initiative to advance community progress.

• Expand the reach of WorkKeys curriculum licenses, assessments, and credentials.

• Collaborate with ACT Sales for contract implementation.

• Link communities to federal and state workforce funding opportunities.

• Foster introductions and partnerships among employers, training providers, workforce boards, and educational institutions.

• Keep CRM pipeline records up to date.

• Deliver regular updates on employer acquisition, community development, and product growth.

• Complete training on the WRC six-level framework and the WorkKeys product suite.

• Establish employer outreach pipelines and cultivate relationships with community contacts and chamber partners.

• Create opportunities for employer recognition and WorkKeys curriculum licenses.

• Operate independently within the assigned portfolio while contributing to broader WRC strategic objectives.

⛳️ Requirements

• Minimum of 5 years of experience.

• Over 5 years in account management, business development, or economic development with proven success.

• Experience in managing a portfolio of accounts or community/government partnerships.

• Proven ability to sell or position workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficient in CRM systems with strong pipeline management practices.

• Outstanding presentation and communication skills for diverse internal and external audiences at all organizational levels.

• Willingness to travel 30–50% within the assigned region.

• Bachelor's degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• Applicants must be authorized to work in the U.S. without requiring visa sponsorship.

• A Master's degree in business, economic development, workforce development, or related field is preferred.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling within a B2B or government-related context is preferred.

• Understanding of ACT WorkKeys products and the NCRC credentialing framework is preferred.

• Finalists will be subject to a criminal background check.

• Candidates located in Nevada, Arizona, New Mexico, California, and Colorado are preferred.

🏝️ Benefits

• Company-paid life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays.

• Paid time off.

• Incentive eligibility.

• A diverse and inclusive workplace.

• Opportunities for team member development and learning experiences.

• Completion of the ACT National Career Readiness Certificate is recommended.